St. Pancras Renaissance Hotel London

We stayed for Valentine's and had the most wonderful experience. The leadership team manage a motivated group of staff with all exceeding our expectations! Ed White, along with Ankur Bakshi and the entire Guest Experience team from check in to The Chambers Lounge to The Booking Office to the rooms team cannot be faulted. We will definitely be back sooner rather than later

Such a gorgeous place and the perfect London rendezvous for meeting friends. We met at The Hansom for a lovely light lunch (great food & service and THE BEST vegan hot chocolate ever!) and we left happy, and just a short while later I was contacted as I had left my debit card there. Great service that they contacted me so fast so I could pop back and get it quickly. We've been to The Hansom a few times and we are going to head to Booking Office 1869 as it looks so gorgeous! Highly recommended. Staff are fabulous. Location and venue is quite breathtaking.

I cannot thank the team at the St. Pancras hotel enough for the wonderful stay we had with them. Even though it was only for one night, Laura V. and her team excelled at delivering the most welcoming service I have had the pleasure of experiencing. Champagne when you check in, great luggage service and we were so lucky to get an upgrade to a junior suite which was a truly remarkable room. Best sleep I have had in a long time and the only sad part is that I did not want to leave. I have stayed at fantastic hotels in North America but this old world gem outpaces them all and is truly amazing. We barely scratched the surface of this charming hotel but all of the staff make you feel at home and are warm and friendly. The location is perfect and you are central to everything. Ignore the price of the room because the ease, convenience and the VIP treatment you receive is frankly priceless and makes for an unforgettable experience. What a great way to begin and end our trip to London and I am already planning our next stay. Thank you Laura - I know we are going to talk about our stay for a long time! Cheers Matt & Felice.

Naser was an amazing host today. He showed true hospitality today when I briefly visited the hotel today. Gave me a mini tour of downstairs, including the 'spice girls' staircase which I didn't even know about! Beautiful hotel with professional, yet friendly staff.

An iconic building directly connected to St Pancras International train station. The location is great as there are lots of things to do and see within walking distance. The check-in experience was pretty good and we were offered a glass of their in-house Prosecco whilst waiting to be served. Our 'junior suite' in the Chambers Wing was very small...more akin to a standard double room. It overlooked St Pancras station which resulted in some noise at times but did have a very comfortable bed. We also had access to the Chambers Club Lounge which was a quiet spot serving complimentary breakfast, afternoon tea and canapés/drinks in the evening. However, the food served here was only average. The building is a labyrinth of rooms. There's a small pool which is cosy but really too small for the size of the hotel. The gym was even smaller and very uninspiring. The Booking Office 1869 restaurant is a very nice spot for something to eat and the Gothic Bar is beautifully styled. All things considered, there were too many downsides to this hotel to rate it any higher than we did, but we did enjoy our stay.