The Ned

Really disappointed with me experience so far with the Ned. I paid hundreds of pounds to stay here and booked through a popular booking platform I emailed the Ned to confirm some details and was told I’d have to pay extra per person to use the facilities as I hadn’t booked directly with them. So unfortunately they don’t value guests unless you book through them - no matter how much money you’ve spent on your booking. Never have I ever experienced a hotel, especially a 5 star hotel, to not allow guests access to the facilities. I was told by one member of staff that I’d need to pay £60 for both of us to use the pool or gym during our stay I was then told by another member of staff that I’d need to pay £150pp for a day pass at the spa if I wanted to use the pool?!!!! So £600 in total if we wanted to use it the day we arrived and the next morning. Either that or we need to spend £200 each on spa treatments to be able to use the pool This is outrageous and absolutely not the normal practice for a hotel, let alone a 5 star hotel in London. Wish I’d booked somewhere else and I advise you to if you’re considering booking this property - there’s many more beautiful hotels in London that would actually allow you and encourage you to use the facilities. Not a 5 star hotel.

It’s in a former bank HQ and the building really has the wow factor. Only had coffee for a business meeting but the grill looked great. I will certainly be returning and it could be a regular ‘go to’ in the city. All the staff are very friendly and couldn’t ask for more

I took my daughter for pre-dinner drinks on a Friday afternoon. It was pretty empty which was nice as I’ve only ever been there when it has been heaving. It’s such a marvellously grand hall - well worth a visit. We had 2 beers and 2 gin & tonics, £56 inclusive of tip. More than enough!

We stayed at The Ned for four unforgettable days as part of our wedding celebrations, joined by lots of friends and family. It truly exceeded every expectation. From the moment we arrived, nothing was too much trouble. The staff were attentive, friendly, and genuinely committed to making every aspect of our stay perfect. The hotel itself is stunning, the amenities are exceptional and as expected from the Soho House hotel. The rooms are grand, clean and comfortable and the dining options are vast. The spa is also worth highlighting - tranquil, luxurious and the perfect way to wind down after a busy few days of celebrations. Every detail was thoughtfully managed - whether it was catering to our large group or handling the intricacies of our wedding stay, The Ned made everything seamless. The attention to detail and level of service were impeccable. Having stayed at a number of luxury hotels, The Ned is undoubtedly one of the best. For anyone considering a stay, whether for a special occasion or simply to indulge, I couldn’t recommend The Ned higher.

A truly stunning place—visually, the concept (a bank turned into a hotel), the size, just humongus. And yet, we loved it. The main hall was a bit noisy, but once in a while we found a nook that was quieter. Our room was great—large and comfy. We did check the bar in the vault (my Fort Knox cocktail was underwhelming, my wife’s Cosmopolitan was not). The music platform was a nice plus: often young artists playing my favorite songs (though how they could perform so well amidst so much noise is amazing). All in all, a wonderful discovery—in a nice part of London. Thank you The Ned Team!!