The Ned

Popped in for a drink and some nibbles and was blown away with how beautiful this place was . We. Had a young Spanish girl with some amazing tattoos look after us she was lovely and very attentive definitely first class and professional service. For a special occasion I would definitely come back and experience this hotel fully

The Ned London, located opposite Bank Tube Station, is a lively hotspot with a fantastic selection of restaurants and a fabulous cocktail list. The sushi is my favorite, but it’s great for lunch, dinner, or brunch. With live music and no need to wait at the bar, the atmosphere is always buzzing. A must-visit for food, drinks, and fun!

Great place to stay. The staff are so kind and helpful. Very knowledgeable about the area. Highly recommend. The beds are very comfortable. The hotel is walking distance to the London bridge and St Paul’s cathedral. We would stay here again.

We are regular visitors to the Ned. Mostly on a Saturday afternoon to the Nickle Bar. Today we spent a lovely New Year’s Eve in the electric bar/grill. And what a delightful experience with brilliant staff, namely Conrad, Kieran and Alice. You should be very proud of these young people who delivered to us the very best service , we felt very welcomed. I do not believe the previous Christmas Eve review at all! As a regular customer over 2 years, I have never witnessed anything other than great service. And if things do go wrong as they sometimes do in the real world, the Ned’s staff act very quickly to resolve any problems. Thank you for a memorable New Year’s Eve. We loved our day xxx

I am writing to bring to your attention a deeply disappointing incident that occurred during my family’s visit to The Ned on Christmas Eve. For several years, my family and friends have enjoyed celebrating this occasion at your establishment, but this time we experienced behavior that not only left us feeling disrespected and unwelcome but ultimately ruined our Christmas. The evening began pleasantly, with a delightful dinner at the restaurant. Afterward, as is our tradition, we headed to the Nickle Bar to watch the live band. However, upon reaching the bar, a waiter treated us with rudeness from the outset. He appeared to take an immediate dislike to my mother, who is 79 years old and works tirelessly for the NHS. After completing an exhausting 11-hour shift that day, she was looking forward to relaxing and enjoying the evening. While we were initially served drinks without issue, the experience soon deteriorated. When we finished our drinks and requested another round, we overheard the waiter make a disparaging comment, referring to us as an “odd group of colours.” Shortly after, he offered us only water instead of the drinks we requested. We chose not to react at that moment, as we were determined to enjoy the evening despite the remark. Things escalated when the waiter informed us that the Head of Security had decided we should leave. He claimed we were being refused further service and were banned from the venue because we were “all drunk.” This accusation was entirely false. None of us were drunk, and we believe this treatment was discriminatory, rooted in prejudice due to our ethnicity. From the moment we entered The Ned, we felt singled out. We were asked multiple questions about our booking and our reasons for being there, even after showing proof of our reservation. Throughout the evening, we noticed security following us, which made us feel unwelcome and unfairly targeted. We attempted to seek clarity by asking for a manager, but our request was denied. When we asked for a refund for the evening, this too was refused. This lack of accountability compounded the distressing experience. The entire ordeal left us shaken and deeply upset. What was meant to be a joyful and festive occasion turned into a night of humiliation and hurt, ultimately ruining our Christmas. As a loyal patron of The Ned who has never encountered such issues on previous visits, I am extremely disappointed. I believe my family and I were unfairly treated and victimized, and I urge you to investigate this matter thoroughly. I look forward to your detailed response, including an explanation of the events that led to our treatment that evening and the steps you intend to take to address this issue. I will also be posting a detailed account of this ordeal my mother was shaken and cried, she was very scared as she’s very mature I believe this could have been handled much better. I have sent in a email to the general manager and the enquiries email address guess what no response the Ned are trying to bury there head in the sand avoid this over priced rude hell hole at all costs Sincerely, M