Conrad Los Angeles

I absolutely love staying at the Conrad in Downtown LA for its exceptional amenities, sleek modern aesthetic, and outstanding service. I had an issue with my reservation recently and spoke with an agent named Sparkle, who truly went above and beyond to enhance my experience. Her helpfulness and positive attitude made a significant impact, and I greatly appreciated her thoughtful follow-up on the matter. If you are ever there, make sure you ask for Sparkle!

This hotel is amazing! Rooms are modern and very clean. The food at the restaurant is exceptional. The Spa experience was one of the best we had. The concierge “J” was very kind and helpful. The location is very nice, close to Little Tokyo. I highly recommend this hotel.

The Conrad Los Angeles remains at the absolute top of its game! The rooms and suites continue to sparkle and are meticulously maintained (shout out to Mercedes from the housekeeping team), the food at all of its venues are yummy, and the service and hospitality is unmatched. No matter the number times you return, the experience gets better and better! If you have any questions or reservations needs, Oliver/Daisy and the concierge team will take the best care of you.

Super beautiful 5* hotel in DTLA. I was there for business and will definitely return. The staff were all very gracious and accommodating. The rooms were comfortable and quite luxe. I did have a couple little gripes. First, I really dislike the open closet design. Maybe it is a space saving thing, but I much prefer not to see my clothes hanging in my room. Not saying it's a deal breaker, but it bothered me and was weird for a fancy hotel. Second, and this is probably easier to solve - why is room service not 24 hours? Or at least in-room coffee/breakfast service before 6 am? For those of us coming from the east coast, that is really tough. Yes, there was an espresso maker, but some of us would like real coffee and real half/half super early in the morning. Also, my colleague reported that San Laurel was delicious but I wasn't able to eat there without a reservation . . . .

We stayed here for 2 nights and the hotel had good and bad points. The good points are that the rooms are well equipped and spacious. The Concierge is so helpful and the breakfast tastes good. The not so good points The room we had was so noisy, the traffic can be heard from 5am including a helicopter overhead for 15 minutes. Our room was opposite the service area so lots of coming and going 24 hours a day. The lighting, although adequate was really confusing