21c Museum Hotel Louisville

A really top-notch hotel in a fantastic location. Every aspect of our stay was flawless, and service was friendly and professional. When we needed a phone charger at 11pm, a staff member found one in the housekeeping office and brought it to our room.

We stayed here on a drive from Alabama to Pennsylvania and liked it so much that we changed our route on the way home so we could stay here again. My family loved the thought-provoking art and the hotel’s calming atmosphere. Great little workout room too. Convenient parking at the garage next door for only $10/night.

The hotel was nice. Had everything we needed and was conveniently located in Louisville. If you are an “open minded” “art” enthusiast you might like it. Being a loyal patriot, I didn’t appreciate the wall-sized photo of an upside-down American Flag. This is not how a flag should be displayed. This is not art. It is disrespectful and disgusting, especially seeing it on Veterans Day. Calling this art only because it’s controversial and offensive is lazy. Shame on this hotel for allowing this to be displayed and shame on this artists imitator for passing this off as art.

I left my Dyson blow dryer (worth $700) in room 307 August 28. 2024. I called right away to say I left it. We called three times in 24 hours. The hotel said they didn’t have it in lost and found. We asked them to please check the room. They said they had a one week procedure to follow and would get back to us. They have not called or followed up. Whenever we call we get a run around. We feel like they did not try. Very disappointing. It ruined our time in Louisville.

What a top hotel! Well located within easy walking distance to all that downtown Louisville has to offer this was a great place to stay. The hotel has an art gallery in it with some truly top notch artworks on display. Staff were friendly and the place had a great vibe. The rooms are standard hotel fare, but the beds were comfy, the pillows not so much. They have a great bar and the bar food from Proof on Main was excellent. It's all about the bourbon in Kentucky, but they also had a great cocktail list. The hotel is adorned with large penguins that would pop up in random places making it such fun to see where you might find one. Overall a great stay.