Grand Hotel Villa Castagnola

Accommodations are singularly impressive. Masterful decor in a mansion with very polite attentive staff. The only problem I have to tell you was the quality of the breakfast food. The orange juice was from concentrate the rotsi was from a processed food vendor and the offering of breakfast meats very limited. Most importantly, the coffee tasted awful.

This hotel deserves a 7 star. From the moment you walk in… every step is a pleasure. Grand Hotel Villa Castagnola is one of best managed hotel I’ve ever experienced. Every single staff member we met was exemplary. From the front desk, room cleaning, Le Bar, Franco’s incredible breakfast buffet…. I’ve been to some fantastic hotels in my life and truly this one stands out. The hotel has an old world historic charm with beautiful gardens and breathtaking views. There are so many nooks and rooms where you can just chill We will definitely come back and highly recommend this place. You will not be disappointed.

I have been on a Gran tour by rail in Switzerland staying in various locations, with last stay in the Grande Villa Castagnola.I haven’t been recently in Switzerland ,travelling in other parts of the world and I missed the traditional , classic , grand standing hospitality that I had known before. It was exactly that! Immaculate hospitality, cleaning/housekeeping/ , friendly smiles and greetings. The location and view excellent, terrasse and room balconies with view, gardens well kept ;didn’t use all the facilities as it was a short stay.

The Grand Hotel Villa Castagnola is the best managed hotel I’ve ever experienced. Every single staff member we met was exemplary. From the front desk, room cleaning, Le Bar, Franco’s incredible breakfast buffet…. I’ve been to some fantastic hotels in my life and truly the staff here is the best. We booked three rooms for the week and each was uniquely different and beautiful.

What a magnificent 5* hotel. From walking through the door at check in to walking out at check out, the service was exceptional! The staff are truly thoughtful and attentive in a real caring way, no pretense whatsoever. The room was amazing and we were lucky to get an upgrade. The beds, pillows, everything was comfortable. All amenities were perfect. The spa area and massage was amazing. All meals and food were top notch. A real pleasure and treat and we will definitely return. It happened to be my birthday and I was spoilt with a present (not expected) and extra nice service (which was already perfect to begin with!) Thank you to all.