InterContinental Lyon - Hotel Dieu

We stayed at the Intercontinental for a few days. I can honestly say it was THE FINEST hotel we have stayed at during our 6week drive through Europe. We have stayed at all 5-star hotels on this trip and a LOT of them so this is a significant statement. The kindness and helpfulness of the staff, especially the concierge is off the charts. Just amazing!! we can’t thank them enough. Also the room was incredible and the location perfect. Honestly I can’t even imagine not staying there again if/when we return to Lyon. Simply amazing in every respect.

Can I give it more stars?! From the min. we pulled up in the pouring rain greeted with umbrellas to when we left our stay was fantastic! Beautiful hotel in a great location part of the Hotel Dieu historic building landmark. Our hotel room overlooked the Rhone, tall windows, Byredo amenities, walk-in rain shower, gorgeously appointed and quiet. Everyone on staff was welcoming and helpful and you can't beat the location to shopping ,restaurants and sights. Also wonderful boutiques within the Hotel Dieu showcasing local artists , beautiful courtyards to wander. I would stay here again and again! Merci!

Good location overlooking the river, very friendly and courteous staff, room with high ceiling, remote operated drapes and average space was quite inviting. Breakfast and dinner were of high quality; lamb shoulder for dinner was very delicious and big in portion. Many other restaurants in the old town within a short walk are alternates for dinner. Confluence of the two rivers flowing through the town and the confluence museum are accessible via a city bus or taxi. The majestic church on top of the hill is accessible via a funicular within walking distance of the hotel. Charming hotel in a great city.

We had previously stayed at the Intercontinental Lyon shortly after it first opened and had a wonderful experience. Unfortunately, our recent stay was quite the opposite. Despite being a relatively new hotel, it already feels significantly run down, especially in common areas like the main restaurant, where the furniture is dented, and the overall appearance is grubby. This is far below the standard one would expect from a hotel of this caliber. A major issue we encountered was poor ventilation in the rooms, particularly the bathrooms. In the rooms in general, but in particular after using the shower, there was a strong, unpleasant odor, likely due to poor ventilation and humidity not being properly managed. This problem wasn’t isolated to our room; we had to switch rooms late at night because the smell became unbearable, even reaching the upper floor of our duplex suite. The staff was courteous and showed us several other rooms, but we noticed that most had the same issue. We eventually settled for the room with the least odor. To add to the frustration, after our stay, I discovered that they had charged my credit card twice. Although I contacted the hotel and they assured me it was just a temporary hold, both charges eventually went through, and I am still waiting for the refund of the overcharge. Overall, while the hotel’s architecture is stunning, poor maintenance and management have diminished what could be a great experience. Regrettably, I cannot recommend staying here in its current state.

The Intercontinental is a gorgeous hotel in a great location in Lyon . We stayed on the 7th floor overlooking the Rhone River. The view was magnificent and the room was spectacular. The room was spacious, bright and beautifully decorated. The bathroom. conveniently, was divided in two sections. The hotel, itself, was extremely clean, modern and beautiful, but the history that it holds was evident. The breakfast brunch was plentiful and delicious and the restaurant was upscale. The Dome Bar was stunning, and offered a variety of interesting drinks. The bar is a can't miss for anyone visiting Lyon. My husband and I have travelled often throughout Europe, and the Intercontinental is one of the best hotels we have ever stayed in. Highly recommend.