InterContinental Madrid

We have been spending Friday-Monday to attend our friends’ wedding in Madrid. From checkin to checkout we have been treated like royals. Andrés welcomed us at reception. He was warm and professional. We were upgraded in a beautiful suite. The room was spotless, the bed and pillow so comfortable we would have spent the whole day in bed! Having lounge access we have had breakfast there every morning in the care of amazing Deyanira Rochas who has been making sure we had the best experience. The poached eggs were superb. Thanks again for an amazingly relaxing stay

Wonderful service. Delicious breakfast. Thanks for warm atmosphere and hospitality. Greetings from Ukraine. It was my first time in Spain. Lots of thanks to everyone who made my staying as much comfortable as it was possible. Good job! Gracias

I’m very picky about a clean room. This was exceptionally clean. The room was well stocked and nice. Club lounge was great our breakfast waitress Deyanira was outstanding. Her attention to detail and customer service was outstanding. Susana the club reservation manager was lovely. From doorman to cleaning service the hotel was very attentive. We did not get to try the brunch, the hotel is famous for but maybe next time. Nos mimaron mucho. Hasta la próxima.

Staying at the InterContinental Madrid has been one of the best hospitality experiences I’ve ever had. From the moment you arrive, the service is impeccable—the staff is always attentive to every detail, ensuring that your stay is perfect. The facilities are elegant and comfortable, combining luxury with warmth. The breakfast is exquisite and incredibly complete, offering a wide variety of options for all tastes. The room service is also top-notch, available 24/7, adding an extra level of comfort and convenience. During my 10-day stay, the concierge service was fantastic, helping me plan each day and making sure I made the most of my time in Madrid. Their knowledge and attentiveness truly enhanced my experience. Without a doubt, this is a place I would return to without hesitation. Highly recommended!

My daughter and I had the best stay at the InterContinental Madrid. The location was great and the service was impeccable. The hotel was lovely and our room was just right for our mother daughter weekend. The fitness center was adequate and we enjoyed massages by talented technicians in the wellness rooms. Everyone at the hotel was pleasant, welcoming and professional. Our concierge, Daniel, was especially exceptional. He was so attentive and helped us plan the perfect weekend. Of special note, he secured tickets for us to visit the Prado Museum, guided us with mapping out the best way to see the main sights we had prioritized and introduced some new ones for us such as the rooftop of the RIU for breathtaking views of Madrid. He also provided dining recommendations that we thoroughly enjoyed (especially Botin) and told us about the Rastro Flea Market. Jose in the lounge was also a delight. He cheerfully served us cava, cocktails and bar snacks during the evenings. The breakfast buffet was delicious, offering anything one could want with fresh and flavorful options. I will absolutely stay here again and recommend with confidence to anyone traveling to Madrid for business or pleasure.