Wellington Hotel

This hotel feels like my home in Madrid—I love its elegant and historic setting, and every time I return, it dazzles me just the same. What I appreciate most is the constant effort to enhance its beauty, making each visit even more special. I have visited frequently in recent months, both for business and leisure, enjoying relaxing evenings in the fabulous red velvet tea room or the executive lounge overlooking Calle Velázquez, soaking in the aristocratic and majestic ambiance of this historic building in the heart of the vibrant Salamanca district. The staff is exceptionally kind, and the room service is flawless. Breakfast in the Claridge Room is an experience in itself—rarely have I found a breakfast setting that surpasses an executive lounge, but this is certainly one of those rare cases. I spent the Christmas holidays here and was truly captivated by the stunning display of cakes and sweets. The different variations of roscón de reyes during Reyes were nothing short of a masterpiece. Just had a lovely staying and looking forward for the next one, that will be very soon…

I find it shocking that a 5 star hotel that is very expensive has major and i mean major building works going on next to the hotel and also inside the hotel and they do not inform you !!!!!! to make matters worse I requested a very quiet room and they responded saying i had been given a very quiet room facing a major construction site Also the walls are paper thin between rooms ... for me for the prices they charde you a disgrace I will never stay here again

amazing hotel ! perfect service , best location in Madrid for entertainment , shopping , dining . the hotel is a traditional 5 star with excellent amenities and comfortable rooms and very nice restaurants in house. the hotel personnel is very professional and eager to assist. we were very pleased with the Wellington hotel in Madrid .

This 5-star luxury hotel doesn't deserve even 2 stars. The heating system is not properly installed. There's no ventilation. They did not solve our problem. We paid for a city view, but they offered us a smaller room with no view. We only got compensated with a fruit platter. My daughter and I are very disappointed

Worst “luxury” spa experience I ever had. We were told we needed ID (wasn’t told this when booking). Steam room was broken, when we flagged this to staff they said it would come on every 15 mins (we were there for 1hr 20 and it didn’t work). We flagged it a second time to staff and she said she would get a colleague and proceeded to disappear. A staff member shouted at us when we forgot a towel in the pool area. We were told we needed flip flops and four people entered while I was there not wearing flip flops. Overall a stressful experience in what should have been relaxing