Four Seasons Resort Seychelles

This hotel has one of the most beautiful beaches I have ever visited and is surrounded by breathtaking nature. When I visited this hotel six years ago for the first time, so the hotel left in me a strong feeling of genius loci and that's why when we started planning our wedding at this hotel. Our wedding was like a fairy tail. I would like to thank our wedding coordinator Kasia. Also all other hotel employees, including general manager, were extremely nice to us during our stay. We had a serenity villa. The villa had same design as six years ago. Interior was still nice but exterior was slightly outdated but the hotel is now renovating some villas. Also this hotel has slower service compared to other Four Seasons hotels, but slow service is generally typical for Seychelles.

I travel frequently for business, and this stay stood out for all the right reasons. The WiFi was blazing fast, the desk setup was actually designed for work, and the room service was prompt and delicious. But what really impressed me was how they maintained such a welcoming, almost homey atmosphere despite being clearly geared for efficiency.

Another Hotel chain trading on its name! The location of this place is what sells it - the whitest of sandy beaches, crystal clear blue water and a very pleasant temperature (if very humid) - what’s not to like. When they welcome you they say “welcome to Paradise” but it doesn’t really match up to the ‘Paradise’ billing - the service is painfully slow: Breakfast - any cooked food orders take around 30 minutes, coffees can take around 20 minutes to arrive; Beach - 30 minutes for a club sandwich; Restaurants: marginally faster, we had a particularly memorable incident when we attended an ‘Italian evening’ when it came to the last course the waitress arrived with a large bowl of Tiramisu and proceeded to dole out two portions into smaller bowls - my Husband, having a keen eye pulled out a very long hair from his bowl!! Without so much as batting an eyelid the waitress merely took the bowl and proceeded to dole out another portion ….. from the same large bowl - no apology, no expression of horror or even an attempt to remove the large serving bowl and bring another one - we left both portions of Tiramisu untouched. The Hotel site is geographically dispersed which means they use a Buggy/Cart system, this is particularly important and guests are reliant on this service if they are located in our of the higher villas quite a distant from the restaurants and reception - the first day the buggy arrived in around 5 minutes, no problem, progressively it got longer and longer 15/20 minutes, until we finally arrived on 30 minutes …. just to take us to one of the restaurants! We raised this and were told it wouldn’t happen again - next day 5 minutes, but then after that reverted to type and regularly 20 minutes - take note of this if you intend to stay there and are placed in our of the villas up the hillside. This is packaged as a high-end exclusive resort (which is why we chose it) but some of the practices are extremely money driven rather than focusing on good old fashioned customer service - whenever we ate in our of the restaurants we were ONLY given the wine list, we were not given the soft drinks/beers menu and had to ask for it frequently, this is somewhat sharp practice and didn’t go unnoticed. We enjoyed our R & R in the Seychelles after a hectic week in Oman beforehand, but TBH we were ready to leave - reinforced on our last morning, we had an early driver pickup at 05:45 and had requested (the day before) breakfast in our villa for 05:00 am, at nearly 05.10 am I rang to ask where was breakfast? only to be told it was waiting for us in the Lobby!! It then took then another 10 minutes to deliver to the room, it was almost cold, part of the breakfast order was wrong and we then only had a few minutes to grab a couple of mouthfuls before leaving for the driver pickup. Point illustrated. It could be Paradise - but you’re not quite there.

Absolute 10/10 stay here at four seasons. My wife and I just returned from our honeymoon and four seasons was by far our favorite resort. While it is expensive we completely felt like the price met our expectations and the service provided by the hotel. They upgraded our room due to our Amex FHR booking to an ocean view villa. By far the most incredible villa view we’ve ever experienced. The villa itself was large with plenty of room. They had a special bath prepared for us with a special honeymoon cake waiting as well. We felt so special walking into our villa. Their attention to every last detail really left a lasting impression on us. The beach is absolutely magical. One of our favorite beaches in Seychelles. The pool seemed just a tad outdated and renovations to upgrade the pool would probably be a good idea. Plenty of beach activities to partake in as well as beach volleyball and a dedicated kids area. The food was excellent at all of the restaurants. Breakfast had a large spread and the coffee was excellent. Our favorite dinner was omakase night. The dish was fresh. The steak at steak shack was excellent The gym was really nice and all The equipment was new. The spa was one of the best massages we’ve ever had. What separated this hotel from others in my opinion is the staff. Everyone knew our name and went the extra mile to go out of our way to make us feel special. The managers Mary and James checked in with us multiple times throughout our stay. Hansel was our pool bartender for a few days and was amazing. He even taught us how to play billiards. James went above and beyond for us. After we checked out we stayed 3 days at a different resort. We got in contact with James and let him know we weren’t happy with our stay at the other resort. He let us return to use the facilities on a day pass because we did not want to leave our honeymoon with a bad taste in our mouth.

We enjoyed the most wonderful week at this beautiful property while celebrating our 15th wedding anniversary. Our stay was absolutely perfect. The entire team was so kind and made sure our milestone was celebrated. Our Villa was so beautiful it didn't even feel real, and the views from our Villa over the property and stunning beach were amazing! We spent most of our our days on the beach and we both agreed that this beach was the most beautiful beach we have ever seen. A special thanks to the wonderful beach team-Edwin, Jean-Eudes, Antoine, Erwin (at water sports who also took us on an amazing hike), Farah and Hubert. We also greatly enjoyed breakfast at Zez and dinner there as well. A special thanks to Eros and Hamza, and to Francis and Hansel in Zez bar. From a dining perspective we loved all the restaurants on property and the special Omakase experience at Koi and the Italian evening at Kannel. Dining beach side at the Steak Shack was also a treat. We would also like to thank the wonderful management team, especially Mary and Omar, for making our stay so special. We can't wait to return and are already planning our next trip!