Pan Pacific Manila

Excellent Environment, Great menu choices i dined lastweek with my friends and cant decide what we gonna order the staff Eljine attentively suggest their new menu and she asked what is my cravings for today i said i wanted something sandwiches and she offered the lobster shrimp which is new to their offerings and i tried and she never fail me . a lot of decent food with reasonable price will definitely comeback ,friendly service nice ambiance thankyou.

What an incredible experience. Now the note here is that I am a top tier member in the Bonvoy system, however that doesn't always mean an exceptional experience. I stay 100+ nights a year in hotel properties and the number who can get it all right is probably on one hand. The Hotel management should be very proud that every department hit the mark with flying colours. Check in was smooth, the room was awesome, Breakfast was incredible both from food selection and also service. Every team member whether Lobby, door, security, restaurant, housekeeping and the front desk were all super friendly and all very competent at their jobs. Sounds like a simple formula however not many places can execute it at this level, well done!

Server MJ is gracious and service-oriented. My daughters love the place. We were actually billeted at another nearby hotel but went to Mla. Bay Kitchen for buffet breakfast. The food selection was good, though limited. Special mention for pandesal and croissants.

Mr Steve Seballos the resident manager at that time when we checked in last March 6, 2025 was so accomodating when we told him that the room assigned to us at first was uncomfortable to a senior guest like me but he went out of his way to changed it so that our 4 days stay with my collegue was comfortable and we were happy and satisfied to our new room given by him.. .. Thank you very much !!

I've been here together with my family micah and Tiandre. Food is good and the staff was very approachable, I highly recommend this five star restaurants/hotel. You'll probably enjoy the food that they offered. They served Seafood hot and fresh. We ordered the Buffett and they also offered unlimited drinks like red wine and stuff...