Amanjena

This was our second Aman experience and they just keep getting better. Amanjena is a true haven in Marrakech - from the minute we arrived to the moment we left, we were treated with the most incredible level of service and attentiveness. Matthias and all of the staff truly went above and beyond on a daily basis - we were away for my husband's 30th birthday and they arranged a room upgrade, organised a beautiful cake and made sure everyone wished him a happy birthday on the actual day, from reception staff to waiters, everyone we walked past knew - it's these touches that made our stay exceptional. We stayed in a Pavillion Piscine room which was beautiful - just as incredible as the grounds it sits within. Everywhere you turn is the most picturesque, pristine corner - it's like stepping into a Wes Anderson film set. A truly breathtaking stay in a world-class hotel.

We had a truly magical stay at Amanjena. From the AMAN properties, that we have visited so far, this one rankst amongst the best in terms of overall experience. We particularly loved: - The Architecture: What an elegant and beautifully designed property; Ed Tuttle has created a timeless masterpiece here - Our Room: We highly enjoyed the very spacious Maison; it also offered great privacy when we were hosting a guest - The Service: Probably one of the warmest and most authentic service experiences that we have ever had; almost everybody greeted us by name, knew our daily itinerary as well as f&b preferences, e.g. from the second day the team remembered how we drink our coffee, etc; Matt stood out in particular, hence we want to dedicate a full bullet point for him :-) - Matthias Seitenaden: Definitely the best host that we have ever had in an AMAN (and every other hotel too); the small additions that he organised made our stay even more special (e.g. flowers in the room due to our engagement); we also very much enjoyed his proactive recommendations regarding experiences and how he sometimes challenged our plans and made us switch for something better; he truly lives the AMAN values that we so much appreciate - The Experiences: We enjoyed all of them, particularly the side car tour through different parts of the city (Medina, Palmeraie, etc) and the private Agafay Desert Dinner, which was truly magical Thanks to the whole Amanjena team for making our stay so special. We will definitely come back!

Amanjena was my first Aman and it should be everyone’s. The service is absolutely amazing and the hotel management is very generous. Every single person on property is helpful and consistently friendly. The hotel is the main reason we came to Morocco and it was definitely worth it.

I felt the need to come back to amanjena and it didn't disappointed. Last year I was there and the experience was from out of this world. I'm not going to talk about the beauty and stunning property of amanjena cuz everyone agrees with that and what impresses me always is the service. Since the first moment that you step feet in the hotel (it's weird to call this a hotel) you hear "welcome home again" and it really feels like home. I was always greeted by name and if someone need to say something to me they would always start with Mr Vasco. I want to congratulate the gentleman that works in the lunch area (I forgot to ask his name but he is the one that wears glasses) because he remembered that my mom likes like a personalized salad and the way she enjoys her coffee with a cigarette always bringing the ashtray to her even in the pool area. Another amazing person of amanjena is I don't how to write it but I know that it pronounces Noman. He was always worried about us and our well being. He remembered our names and our Likes. He was always worried about the shade in our sunbeds and we had amazing conversations about the philosophy of AMAN. He is truly a great guy, he even got emotional in our last day. See you soon Noman. I don't know how to explain how lovely Sha the Spa Manager is, she is so professional and human at the same time. I had a conversation with her of 1h30min about AMAN, about life, traveling, problems of growing up, good things of growing up etc... In which hotel you have the vibe and the workers the time to do this? It's amazing how human are the people of amanjena and not like robots like in other hotels. Lastly but not least I want to say the biggest thank you possible to the mastermind and King of Hospitality Matt, the Duty Manager of Amanjena. When I was there I remember thinking "How would it be amanjena without Matt?" and I realized of course that the hotel would be the same and the service would be of a 5 star hotel, but amanjena is completely different from everything. Matt makes the hotel feel like a big hug (this is weird but it's the best way I can describe it). Matt is so professional and kind at the same time. He's always asking if everything is going perfect to be sure of our well being. In the previous day of our departure I asked him if we could leave the room on a late check out because our flight was at night and he said that he was almost certain but that he would check and tell me later. 5 mins after I had a message on my phone confirming the late check out. On the last day the house keeping team cleaned our room and made the beds like usual, in other hotels if it's your check out date of course that they would not clean your room. Matt sent someone to buy the exact type of coffee of Nespresso that my mom likes. He assured that we had the table that we want every night and would always speak with us during dinner. He received us with hug and said goodbye to us with an even bigger hug. The best thing about this is that I could give another 1001 examples of good service because they are always happening there. Sorry for this amount of information but for me giving examples is the best thing of explaining something instead of just saying "the service in Amanjena is out of this world" Amanjena is a place where you feel truly human connections, an impeccable attention to detail and a truly attencipation of the things you need and like. I love a good service and amanjena never fails to amaze me. See you soon (This review may have some mistakes because I wrote it in English and I'm Portuguese)

The best hotel we have ever been. Amanjena is a outstanding from many points of view. First and foremost we would like to thank the Manager of the hotel Matthias Seitenaden for being the most welcoming and kind manager we have ever met. He took care of us and made our experience unique in all senses, by making us felt special. Secondly, the service of the staff, is taken very seriously. The professionality and availability of the staff is just top notch. Finally Amanjena is just breathaking, from the architecture of the villas of the perfect gardens, every single meter is a little gem. A final mention, goes to the complemntary tea time with some special musician and breakfast which were unforgettable. nWe will definitely come back.