Eden Andalou Hotel Aquapark & Spa

A special shout out to Abderahim and yassin for being amazing waiters, attentive and friendly - thankyou for making our stay so special ☺️ The hammam spa was a perfect way to relax. Easy shuttles to Marrakesh. Well worth a visit especially with the aqua park on site!!

Me and my friends stay this hotel 3 nights absolutely marvellous we enjoy very well clean hotel services really nice food is really good and entertainment team really friendly we are planning to back with our family Really recommended this hotel 5*

Where shall I start? Whether you’re looking for a family vacation, business, friend or solo trip, let me tell you something, this hotel is the best stay I have ever stayed in. From the porters welcoming, the reception helpful and understanding, the daily immaculate rooms ,the waiters attentive to all customers' needs, the entertainment team amazing with different themes every day (your kids would love it!) and the food, well, the food was divine!!absolutely amazing from the starters ,to the desserts, I have never seen such a nice buffet and presentations with lots of choices, everything was made and prepared with details . In fact, well done and applause to all the chefs. I would definitely return and stay at the Eden Andalou as I found everything I needed. All the staff were respectful, professional, and despite the rushed hours at the restaurant , they were always available with a huge smile !

Wonderful stay full of all possible comforts with super kind and professional staff members. Spectacular food with a wide choice of buffet. The only negative thing were the children and families...absolutely too many and they created quite a bit of annoyance. But it's certainly not the structure's fault...if it was adults only this place would have been the best! I recommend this hotel 100% 👍🏻 Meravigliosa vacanza completa di tutti i comfort possibili con personale dello staff super cortese e professionale. Cibo spettacolare e con ampia scelta a buffet. Unica nota negativa sono stati i bambini e le famiglie….assolutamente troppi e hanno creato non poco fastidio. Ma non è di certo colpa della struttura…se era adults only sarebbe stato il top! Raccomando questo hotel assolutamente 👍🏻

This hotel is not a 5 star hotel. There is no reference to it being a Marriott hotel. Firstly no one greets you at the hotel when you arrive. There is only 1 restaurant to eat from and the food is not rotated and is bland. There is not selection for vegetarian. The all inclusive package only includes the food and local drinks. You have to pay for children ice creams and any usage of the sauna and steam and heated pool. You also have to pay for use of towels and any children’s indoor activities. Irons are not placed in your room and if you ask to have one they remove it from your room everyday. There is no kettle left in the room . The front desk manager and the duty manager are the rudest people in the whole hotel. When I went to complain the duty manager listened to me and advised they a 5 star and a 5 star all inclusive are very different and that’s he can not do anything regarding the service. I explained to him they are falsely advertising that it’s a Marriott hotel and what the expectations are and he said he would try to book me in the Morrocon restaurant. This was to no avail.(also when we spoke to other guests they said the morrocon restaurant was awful). So the worst thing that happened and named me feel intimidated and wanting to leave the hotel and Morroco, was when the front desk manager threatened me. I went to ask if they had any compensation or update on my complained and he said no and would not help. I asked for his name and he refused to give it to me so I said don’t worry I will take a photograph to put it on trip advisor and let me agent know who I spoke to and he said don’t yoi dare take a picture and when I did he said delete it and then threatened me to say if you do not I will be calling the police. He said you are in Morroco we can do what we like, you are only from the UK. As I took the photograph he put his fingers up at me. I still have a copy in my deleted files. At this stage I was scared to have my last night there and manage to get out of the country. I liked like to say the rest of the team on the front desk and spa are and the entertainment team were lovely and we just doing a job and take orders from the managers who were both there on the 28th October. PLESSE DO NOT BOOK YOUR HOLIDAY IN THIS HOTEL.