L'Hotel Marrakech

For our first trip to Marrakech, we couldn't decide where to stay, as there are so many options. After a lot of research, we finally chose to split our stay between La Mamounia and L'Hotel Marrakech, in order to get two different experiences. While both hotels were excellent, we were stunned by how perfect L'Hotel was, and honestly, we would have been happy only to stay at L'Hotel. After a luxury transfer from the airport to the hotel (including assistance to get from the car to the door of L'Hotel in the medina), we were greeted by Hicham, and we instantly knew we'd made the right choice. He was so kind and helpful, and after our a long trip to Marrakech, having tea in the courtyard instantly made us feel relaxed and welcome. Our room (we were in the Casablanca room) was stunningly beautiful, with a gorgeous bathroom and a luxurious terrace overlooking the lush courtyard. Knowing we would be tired after traveling from NYC, we had arranged ahead of time to have dinner at L'Hotel, and we were so happy we did! I highly recommend it! The tagines and salads were excellent, and the setting in the dining room with a crackling fire was something I'll always remember. It was wonderful in every way. We also purchased a bottle of wine at the airport that the Hicham chilled and served with dinner. A perfect evening! The next morning, after an amazing Moroccan breakfast on the hotel's rooftop terrace (I still can't stop thinking about that delicious breakfast each morning!) we were given a good overview of the area by Sharif, before we set out to explore. We quickly realized that the location of the hotel was also excellent. It was quiet, but also very convenient, with lots to see nearby! Coming back to the hotel after enjoying Marrakech each day was lovely and so relaxing. We loved the various outdoor spaces (including two rooftop terraces) for taking advantage of the great weather, and also for breakfast (you're able to choose where you'd like to eat). And speaking of the food, we also ate the rotisserie chicken on another day, and it was without question the best I've ever eaten. The rooms, the team, the location, and the food make L'Hotel Marrakech a very, very special hotel. Our trip to Marrakech was our favorite vacation ever, largely because of the the experience at L'Hotel. The staff (Hicham, Sharif, and everyone else) are amazing. I can't wait to return to stay at L'Hotel again!

This was a truly wonderful oasis. Refined. Elegant. Tasteful. The linens are from a nearby place that are fabulous. The food in the hotel is outstanding. All of the staff are well trained, attentive and lovely. Location was great. Definitely a bit less traditional Moroccan and more refined. You will not be disappointed.

This riad is well located (though you have to walk for 3-5 minutes from the nearest parking), recently refurbished and well kept. It presents itself as a 5 star establishment, has a number of staff seemingly willing to advise you of the location, places of interest, restaurants, etc. Obviously there are some inconsistencies with 5-star alleged status - swimming pool, which is very small and "family cuisine" type restaurant on site, which did not meet our expectations, which have been formed by the management's presentation of the set menu. In reality, the food, lamb tangine in particular was a disaster. But this is not the main reason for my review and low rating. Couple of things seemed odd or strange, when first we were seen to our suite (which by the way is fine, medium sized, with some modest period furniture). We were told that it is riad policy that there are no keys on the suite entrance door. And the safe deposit box (with an electronic lock) did not work. So we had to request some staff member to help us to repair it. To make the story short - we left some considerable amount of euro cash at the box around 15.00 (left for town, then had the dinner at the riad restaurant) and next morning after breakfast (which is also by the way quite mediocre) discovered that a part of cash (3 thousand euros) has disappeared from the safe deposit box. We immediately informed the manager (Mr Halid, if not mistaken) of the theft and then listened to his stories of the riad honest staff, 9 or 6 years of the team success, etc. He also allegedly talked to his superiors to make the decision on compensating us for the theft, but ultimately decided to do nothing, probably because we had our scheduled flight later the same day. We spent the rest of our short stay in Marrakech, which we liked as a city, in the local police where we filed the report of the theft. Today I checked with Mr Halid by email whether there are any news from police. Guess what his answer/reaction was? Right - none. Conclusion - this riad's management is hypocritical and insincere in its dealing with the customers and they do NOT value their reputation. So make your decision where NOT to stay next time you are in Marrakech

My wife and I visited Marrakech in September, 2024, and stayed at the gorgeous L'Hotel Marrakech for four days. As soon as we stepped through the unassuming door, we found ourselves transported to a charming, tranquil, and elegant oasis hidden away from the hustle and bustle of the surrounding Medina. The service at L'Hotel Marrakech is absolutely first class. All of the staff are kind, cheerful, and tremendously helpful. Nothing seems to be too much trouble for them, and their advice and support really helped to make both our stay at the hotel and our time in Marrakech in general very, very enjoyable. Our room (the Asilah Suite) was simply splendid. It was such a lovely place to retreat to at the end of a hectic day, and, like much of the hotel itself, its old world charms created a very unique and delightful atmosphere. And the food -- oh, mon dieu, the food! Every morning we were greeted with a breakfast fit for royalty. The array of jams and honey were exquisite, as was the fresh fruit salad. And if you're an egg person, you should definitely give the Moroccan omelette a try. It might be the best omelette I have ever eaten! The course dinner is also well worth it. The lamb tajine and the chicken tangier were both sublime, and we were very blessed to be able to enjoy our meal with the hauntingly beautiful accompaniment of the evening call to prayer ringing out from the surrounding mosques. Thank you to all of the amazing staff at this charming little riad -- and an especially big thanks to Omar, whose wise guidance and sense of humour were a big part of this 5-star review. If, like my wife and I, you are considering a handful of different riad/hotel options for your forthcoming trip to Marrakech, do yourself a favour and stop searching any further. L'Hotel Marrakech is a simply amazing place to stay.

Siamo stati in questa struttura per colazione e l’accoglienza è stata eccezionale. Non è facile da trovare e per questo ci hanno indicato un punto di ritrovo e un ragazzo gentilissimo ci è venuto a prendere per accompagnarci alla struttura. Luogo incantevole pulizia eccellente colazione memorabile servizio top. Colazione servita sulla terrazza con prodotti eccellenti e freschi. Te’ alla menta ,baghrir ,Msemmen, caffè, latte, confetture, miele, amlou e uova. Super gentili e disponibili ci hanno dato la possibilità di visitare la struttura veramente di alto livello con camere spettacolari. Super consigliato. La prossima volta che visiteremo Marrakech prenoteremo da loro.