Royal Mansour Marrakech

This trip was to celebrate my birthday with my twin sister! The property is stunning, service excellent, and we loved our riad!

The service is impeccable. There might be miscommunication due to language barrier, so always repeat; the grounds are beautiful, the room is quite large, broken up, but beautiful; in December It was cold. They came to put the fire on often and the bathroom floor is heated in the bedroom. Enjoyed the food in the French restaurant, but the service in the Italian restaurant was much better. The ambience in the lounge with the music is quite romantic, Christmas decorations were beautiful. The spa is beautiful. However, the sauna is not in the women's locker room, making it very inconvenient. Leave time between your services to relax in the relaxation room. The spa treatments, our average. The humman was not even hot or sweaty. The women's locker room is not what you would expect just locker and showers. The skin care amenities are lacking. Lighting in Morocco is very dim.

I spent a very hot, sunny day by the beautiful, huge and perfectly heated pool, having booked a day pass. This offer represents incredible value for money (currently MAD1750) and includes a lounger and towel, welcome blended juice and cake, three-course lunch, unlimited bottled water and some churros with chocolate at the end of the day. It's a wonderful way to experience the style, ambience and amazing food at this superb hotel. I arrived at 10.30am and stayed til the evening to watch the sunset, having sunbathed, swum and lounged on one of the comfy pool beanbags and taken a walk around the beautiful gardens. I was treated like royalty all day by the fantastic staff, especially Mahdi who looked after me incredibly well. As the hotel's guest riads have their own individual pools, the main pool area was not at all busy, and at times I had the entire pool to myself. If you're a couple of a group of 4 you can book one of the poolside pavilions for the day - but as a solo guest I was more than delighted with my comfy lounger, huge fluffy towel and access to the spotless changing room (with lockers, slippers, showers and luxury products.) Lunch can be taken in the Asian-inspired Le Jardin restaurant or, as I did, poolside. The food was out of this world - the freshest prawn summer rolls and the most delicious, melt-in-the-mouth stir-fried beef fillet with rice, followed by biscoff and caramel ice cream, perfectly balanced by a quince coulis. I also ordered a pre-lunch frozen mojito - probably the best cocktail I’ve ever tasted (not included in the day pass and around £20, but worth every dirham!) This is a very special and exclusive way to enjoy the sunshine in Marrakech, especially if you are staying in a riad in the Medina. Many hotels offer day passes but for me this was the only choice worth considering! Highly recommended!

What can I say.....treated like royalty at Royal Mansour!!! Tight security to get in...As anticipated the setting, staff, food and treatments were fabulous. Nothing to fault, everything to praise!!! Spa Treatments well worth the cost!!

Immaculate service, hospitality and friendliness of the staff. Fantastic premises, interriors, cuisine.