InterContinental Marseille - Hotel Dieu

We are part of IHG ambassador scheme and were happy with the room and room service standard at this hotel. There was a delightful welcome gift (a little cloth sachet of Provencal herbs with a wonderful fragrance), these touches help make for a 5 star experience. We are vegetarians and to be on the safe side in France we sometimes have to make our own food by buying groceries in local stores. It is lovely when you don't have to worry about food though. Room service at this hotel catered fairly well for vegetarians, if you eat eggs. We highly recommend the French omelette breakfast, it is beautifully presented. The only negative was our experience one afternoon at the outdoor restaurant. There was a waitress who repeatedly brought one member of our party the wrong things and kept saying that whatever she ordered was unavailable. Despite that disappointing episode, the room helped make up for it. Tgere were such stunning views (see photos) and a lovely, comfortable bed. Overall we would very happily return. In the South of France we stayed in many different locations, and afterwards we felt this hotel in Marseille was probably the best in the region.

Overall, the hotel was wonderful and probably the best option in Marseille. Positives: 1. Beautiful hotel, wonderful staff and spacious room 2. Bathroom is huge with a separate toilet area 3. Nice coffee pod machine in the room 4. Wonderful views of the port 5. Excellent breakfast buffet 6. Gym is huge- squat rack, cardio machines, free weights and wasn't crowded 7. Great location near the port Negatives: 1. Water was lukewarm in the shower- we told the front desk but it wasn't ever fixed 2. Water pressure in the shower was just okay 3. Unable to adjust the thermostat Hotel is located on a small hill so people with mobility issues may have trouble.

I recently stayed at the InterContinental Marseille for two nights and had an exceptional experience. The service was truly outstanding—every staff member was friendly, attentive, and eager to make my stay as comfortable as possible. From the warm welcome at check-in to the seamless assistance throughout my visit, I felt genuinely cared for. The hotel itself is stunning, blending modern luxury with historic charm. My room was impeccably clean, well-appointed, and offered beautiful views of the city. The on-site amenities, including the spa and dining options, were top-notch. I highly recommend this hotel for anyone visiting Marseille. Whether for business or leisure, the InterContinental’s excellent service and inviting atmosphere make it a perfect choice. I look forward to returning!

Imposing entryway, nicely groomed grounds and a friendly, helpful reception staff all set the stage for a satisfying stay at this IGA hotel occupying a lovely old building on the Marseilles waterfront. We had a top floor room with a large terrace looking out over the harbor and with a lovely view of the cathedral across the water. The room itself was adequately furnished, the bed excellent, and the bathroom spacious. Unfortunately, much of the furnishings feel dated—as if they might have been salvaged from another IGA property. Other reviews note some systemic problems—slow or spotty room service, inattentive waitstaff, or nighttime noise, however we didn't experience anything truly problematic. Absorbing our terrific view with a glass of wine blunted any sense of dissatisfaction. That said, there's no question the hotel cannot compete with many luxury, Five-Star properties in Europe. While pleasant enough, many of the staff seemed lacking the deep, longterm professionalism that comes from many, many years of training. Still, in all a good experience. We would return for the view alone.

We had connecting rooms for our family that were the largest standard rooms I’ve experienced in Europe. The location was perfect, right by the port. We wandered around the forts, port area, and highly recommend ferry to Frioul! The staff was very friendly and helpful.