Crown Towers Melbourne

I spent 3 nights at the crown towers in Melbourne and while it’s pretty good I think the crown towers in Perth do it better. Check in took ages, they had 7 or 8 spaces at the check in desk but only 3 staff were on at the peak time so the line was long. I was on the 16th floor and the views of the city are really good! Bed and pillows were comfy and there is a tablet next to the best for all the guest services you may need. Good size bathroom and amenities. Got an indoor pool which makes sense given Melbournes climate and a well appointed gym. I thought the buffet breakfast at the conservatory was average given the cost. Good location close to restaurants and public transport and the actual casino itself is the best in Australia. Overall very good but Crown towers in Perth has a way better buffet breakfast and pool area but Crown towers in Melbourne has a better location and has way more restaurants, bars and gaming areas.

This was a special night shared with my daughter. We stayed in a suite which had beautiful views over the Yarra River. We had the benefit of Crystal Club which provided afternoon tea, cocktails and canapes, then breakfast. We enjoyed the facilities and whilst we felt that the evening canapes were a bit lacking we enjoyed our stay.

We stayed in the amazing 1 bedroom Crystal Villa which was superb. The 360 degree views of Melbourne were breathtaking and a perfect spot to enjoy the New Year’s fireworks display. The suite is truly large enough to get lost in. Everything is sumptuously comfortable and the detailing spectacular. Being able to access the villa floors by private elevator is great and the butler service is excellent. Access to the crystal club is brilliant - all day (practically) you have the most amazing food, including fantastic Espresso Martinis at cocktail hour. The staff are wonderful, and I couldn’t recommend more highly.

I have stayed at the Crown Towers plenty of times and normally I rate it highly but it’s definitely gone down hill over the years. My last stay was over New Years and not the best at all. Room was dirty, aircon had a note saying it didn’t work that seemed to be written by a kid, door did not lock even after they said it was fixed for us, toiletries were missing and rooms were not cleaned till very late in the day. Definitely didn’t feel like a 5 star hotel room this time. I would stay again because of it being in the best location and staff were helpful and apologetic for the issues but they definitely need to lift their hotel game up!!

Decided this year to go to crown towers for Christmas I booked early got a good price was greeted by a friendly front desk named abbey was more than helpful we got our rooms quickly for a busy time the only negative is the new pool hours very limited time I would think again about staying at crown unless they changed the hours but over all had a pleasant time as normal I would be just careful about the holiday surcharges