Sofitel Melbourne On Collins

Thank you to Terence and to Mia, Derek & team for another wonderful stay during a very busy time for Sofitel with a full house. Nothing was a problem and always have a smile on their faces and giving everyone they were looking after their full attention. Thank you again and of course we will be back!!!!

This is a fantastic hotel. Great location, Extremely comfortable, quiet, and spacious rooms. Very accommodating and pleasant staff. Close to everything in the CBD and South Bank area. Has a small mall attached with 4-5 take away small food and coffee options, among a few other small clothing boutiques and a boutique movie theatre.

We have just stayed at the Sofitel for 6 nights and enjoyed our stay very much. We requested a room on a high level and had stunning views from floor 48. The views are amazing both day and night. The room is spacious and very comfortable - 3 comfortable chairs, a small table for dining (we had room service on 2 nights) and a very comfortable bed. We had breakfast each morning on the 35 floor - again - stunning views (complete with hot air balloons drifting past). Every staff member we met was friendly, very polite and competent. The hotel has a French vibe - and most appropriately as this part of the city is always referred to as the "Paris end" of Melbourne - surrounded by beautiful shops. The Melbourne tram stops right outside the hotel. Our family met us for breakfast one morning and could park in the valet-parking at the hotel. Overall - a delightful hotel of very high quality in every respect.

It's been a few years since we last stayed here. As a Diamond ALL Accor member, we were upgraded to a suite (Great!) and had Club lounge access, also excellent. Quick check-in and check-out, housekeeping was excellent, breakfast in the club lounge was fine, good service by all staff we interacted with, we will return.

My wife and I arrived early in the morning at Sofitel. Eimeren was very helpful and welcoming. She said that she would call us when the room was ready. She called us right away and we were in our room quickly. The trip was our 50th Wedding Anniversary and the staff provided us with notes and wine to celebrate the occasion. We can't thank you enough because you made our stay special.