Grand Hyatt Melbourne

This Hyatt exceeded our expectations. The location was perfect for the Australian Open Tennis and for great food (all within walking distance). I must give a shout out to Craig the chief concierge. This is a huge hotel, yet he acted like he remembered us and cared about every detail. The rooms were well-stocked with coffee/tea. Nice big TV, round table, and couch. Housekeeping was top notch. It was a grand hotel to experience Melbourne....

I stayed during the AO so the price was inflated (which was understandable) but I would say otherwise a property that is priced sensibly and excellent value for money. It is the ideal location to explore and I chose a River View room which overlooked Melbourne Park and the MCG. It was an incredible view and you could see the rowers on the Yarra and a view of the sunset. Hard pressed to find a view that would better it. The room was large, clean and very functional. The bathroom was excellent , even if a little dated, that had a large bath-tub. All linens and towels were spotless. It has to be said that the property could do with a renovation and perhaps a different colour scheme. The King bed was two singles pushed together which is fine by me if the two beds are the same height, but It didn't detract from excellent sleep in comfort. Slight issue with being able to hear the ' plumbing ' in adjacent rooms, but it didn't serve as a hindrance to what was an enjoyable stay. The In-Room dining was superb ; wonderful choices and good sized portions served punctually. Reasonable rates too. Breakfast was good, very calm and peaceful in a large room. What stood out for me most of all was the wonderful service that I received from all members of staff. All of them are an absolute credit to Hyatt and the reason above everything else that I would return.

I stayed at the Grand Hyatt Melbourne in December 2024 and had an amazing experience. The central location made it easy to explore the city, and the luxurious rooms were spotless and offered incredible city views. The staff provided exceptional service, always warm and attentive, ensuring all my needs were met. The breakfast buffet was a highlight, offering a wide variety of fresh and delicious options. The hotel’s facilities, including the gym and spa, were world-class, adding to the luxurious experience. From check-in to check-out, everything was flawless. Highly recommend!

This hotel is all about its central location. It’s close to everything!!! Our room and bathroom were clean and large. For a 5 star hotel it was disappointing that there was no turn down service. The hotel is about a 15 minute walk to the Australian Open and MCG.

Excellent hotel - Well positioned in central Melbourne - 5 minutes walk from the station - 2minutes from the tram - high calibre shopping almost next door with all top marques nearby - well maintained & efficiently staffed lounge - stadiums within 15 minutes walk/tram.