The Peabody Memphis

Duck walk was good. Main hall was exquisite. Had a few drinks in the bar nice area to sit. Used valet parking it was a smooth system. Beds are very comfy pillows the best ever. Room maid good. Tv stations in the room fab choice and great picture quality. We were 6 floors up so very little city noice. Check in and out smooth. Highly recommended hotel.

Stayed at the Peabody three nights and experienced the hype surrounding the famous marching of the Ducks. I was met with friendly and attentive staff allround and attention to details. The downtown location was excellent having a walking distance to most places of interest in the city.

Good quality hotel, lovely bar and very comfortable rooms in a good location. Slightly let down by a pretty arrogant check in clerk who also made a costly mistake on our checkin but that was perhaps a one off. Unusual and a bit overrated duck parade.

Not just poor customer service. Downright rude front desk staff and “manager”. Called to book. Made sure connecting rooms were available before securing. My children ended up on an entirely different floor. No apology, just a huge attitude from front desk clerk. ”Manager” was “on break” and unavailable. First “Five Star“ Hotel with no manager on duty. Followed up hours later. “Manager” was twice as rude as desk staff. Extremely disappointed.

Lovely hotel in a great location. Arrived around midnight on the 6th March, the young receptionist was rather rude and snappy with us as we checked in (obviously having a bad shift) fortunately she was the only member of staff that was rude. Can’t fault the rest. The duck masters were great and control the events superbly. The hotels is superbly grand with nice rooms. The bed was a bit too soft for my back and I didn’t get why the toilet was literally in the middle of the floor. I would definitely return.