Rosewood Sand Hill

This is my favorite place ever! I love that this place has a tasteful interior design and beautiful grounds, hospitality and friendliness, positive energy and warm ambiance. I love to come here for a business lunch, for brunch or lunch with my lady friends or family. The menu is exquisite, gourmet and high end. They have an open kitchen and use wood for cooking. It smells devine! The service here is also amazing. I come here every year for Christmas High Tea in the library by the fireplace and I love it! There is also a gorgeous bar and the restaurant of course. I am also an Event Planner and a Coordinator and I planned and coordinated a wedding here together with Caitlin from Rosewood Sand Hill. Caitlin is very organized, professional and proactive. Her event planning and coordinating skills are very advanced and she can open her academy to teach local event planners how it should be done! It was a pleasure to work with Caitlin! The venue spaces are grand and beautiful. Kevin was very hospitable during the event and made vendors, guests and our clients feel so comfortable! I recommend Rosewood Sand Hill for celebrations, dining and business meetings. Dina from Dina's Deluxe Events

I recently stayed at Rosewood Sand Hills, Menlo Park for a retreat, and I can confidently say it was a spectacular experience. The property is simply exquisite, featuring expansive grounds that are beautifully maintained. My room was incredibly spacious, providing the perfect space to unwind just next to the pool and spa. I particularly enjoyed taking morning walks around the property, soaking in the serene atmosphere, and the large heated pool was a fantastic way to relax after a long day. While most of our meals were served in the retreat conference rooms, I did manage to enjoy a couple of meals in the main dining area, and the food was nothing short of spectacular. One night, I had the sea bass, and it was absolutely to die for! This is a place I would love to return to with my family for a longer holiday. I’ll definitely work hard to make that happen, despite the higher price point. I highly recommend Rosewood Sand Hills for anyone looking for an unforgettable getaway!

To return to the Rosewood after a long hiatus was something I looked so forward to. Rosewood has always upheld its standards as the only place to stay in Palo Alto. Prior to my stay, a kind guest relations person emailed a pre-welcome hello. Unbeknownst to me, Josh Clark with his mind reading/FBI undercover operative skills is the most intriguing hotel staff member ever. He met my pillow and early check in request and added his special touches. There is customer service then there’s Josh Clark’s brand of hospitality! Josh’s PR acumen is next level. He may be young but he’s wise beyond his years. He adorned our space with a picture of my husband and myself, my favourite bath products, my favourite soap (Rosewood it carried ages ago and I loved it) then laid out snacks of my favourite cheese, fruit and wine. How he knew all this astonishes me. The gratitude I have in my heart is immense. Thank you, Josh. Besides “the star of the show”, Joey Marcacci in in-room dining, Roman the valet and Sandy Oliviera at the front desk were exemplary humans. Kindness, patience and happiness oozing from their pores. The cherry on top was meeting Eva, the yoga teacher. What a kind and lovely person she is. I’ve been going through health issues and her yoga was restorative, helpful and calming. The 7am scheduled classes were too early for us travelling from Texas and the East. We requested an 8am class with Eva and she so kindly obliged. I’m returning to stay just to take Eva’s classes again next month! I have to say the spa being under renovation was a very sad point for me when I arrived but all these people made up for it. I did spend my few days solely at the property while my husband was at meetings. Yoga, the outdoor gym and pool kept me busy enough. Room service was totally en pointe. I ordered their incredible roast chicken a number of times. I’m looking forward to returning for a repeat performance!

This was my second time staying at this hotel and definitely my last! The breaking point came for me when l was returning to my room after dinner at the Madera. The lighting/signage is very poor and l was trying in vain to find my room in the darkness. There a woman with her naked child standing outside of a room. I was really struggling to see the room numbers and had to walk part way to the entrance of the room just to see the number. This crazy woman immediately began screaming very nasty obscenities at me accusing me of trying to break into her room and kidnap her child!. Huh? She continued to threaten me by calling security. I was so shaken and traumatized by this that I called the manager, but he really wasn’t interested. Finally, the rooms are incredibly outdated with walls so thin that you can hear your neighbors talking and moving around their room. No quiet night’s sleep here. Next time l have a very early morning appointment in Menlo Park, l will just stay home where there are no crazy people and it is quiet, then drive in from the City.

Beautiful grounds, friendly service, clean and spacious rooms with balconies. The cottages are a bit older but well maintained and still classy. The tranquil fountains and bunnies hopping around add to the zen of this place. Although the hotel is close to a highway, it is tucked away and relaxing. The spa is undergoing renovation right now, with services being provided in an alternative building. I have to give a shout out to Phuong, who did a truly amazing job; I felt like a million bucks after her 90 minute massage!