Andaz Mexico City Condesa

I loved my stay at Andaz Mexico City Condesa. Fantastic walkable location, modern design, and great overall energy. The room was very comfortable and well appointed, though the initial hotel scent in the room was quite strong when I first entered. It settled down after I got used to it after a few days. Hotel staff was wonderful. The restaurant Cabuya stood out with outstanding food and attentive service. The vibe leans lively, with louder music even at earlier dining times, but it adds to the stylish, social atmosphere. Would absolutely stay again

Wonderful stay. Comfortable large room, breakfast buffet was amazing. Staff super friendly and helpful. Complimentary bottled water every day. Housekeeping did a great job. Mexico City is urban so there is street noise but aside from that I loved the neighborhood. Easy to walk or get an uber. I would stay here again.

The Andaz in Condesa is an excellent location for exploring Condesa and Roma North. The building is unique and well maintained. The staff is very helpful. The coffee shop is very nice for a morning coffee before going out to explore. There are all sorts of restaurants within walking distance. Both Amsterdam Street and the Park of Mexico are great for walking. There are nearby bus and underground metro stops.

Checking process was lengthy and not taken care of. Room was arranged on one of the lowest levels directly facing the street. It was so noisy that I wasn't able to do anything, let alone sleep. Front desk wasn't able to do anything with it. I had to checkout at midnight to find another hotel. The sink faucet is weird that makes water flow far too strong, causing water to splash all over when washing hands. The bathroom floor drains very slowly. The handheld shower head also has a strange spray pattern, with the water not converging into a focused stream at all.

We had a wonderful experience at the Andaz with especially kind and helpful people: Elizabeth and Elisa at the concierge desk were fantastic, Augustine and Martha in the restaurant were absolutely lovely and Bruno at the front desk; all were excellent and went above and beyond. The hotel had many delightful amenities, and everyone was very personable and friendly, remembering us every time we came and left, helping us get tickets to things and making restaurants suggestions that were very reliable.