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Strategically located in the exclusive financial and commercial zone of Polanco and very close to the Bosque de Chapultepec and from the Rufino Tamayo, Anthropology and History, and Modern Art Museums, and from Chapultepec Castle, and located on Mariano Escobedo avenue, a few steps away from beautiful Paseo de la Reforma avenue, Camino Real Ciudad de México, with its 33000m2 of gardens, pools, fountains, and patios is a refuge from the city´s busy life. It is located 30 minutes away from the Benito Juárez International Airport. It offers 712 rooms and suites, two swimming pools, a very modern gym, and 7 of the best restaurants and bars, all of these enriched by valuable works of art.
Camino Real Polanco Mexico
Mariano Escobedo 700
Mexico City, Mexico
D.F. 11590
Nearest Airport: MEX
Considering all the praise this hotel receives, I had higher expectations. The facilities were decent, but nothing extraordinary. The overall atmosphere didn’t quite match the image of a “grand hotel” that many describe. What really stood out in a negative way were some of the employees' attitudes. Unfortunately, a few of them were not as welcoming or professional as one would hope in a place of this category. That lack of warmth definitely impacted the experience. In summary, it wasn’t terrible, but it also didn’t live up to the hype. There’s room for improvement, especially in customer service.
david o - Atlanta, Georgia
They forgot to leave the towels after cleaning up. I called twice and they still didn´t bring me them. I complained at the front desk. There where mosquitos during the night. Breakfast was excelent!
aalzue677347 - Sao Paulo De Olivenca, AM
I chose to stay here because I had fond memories of spending a few months in the hotel as a child, while moving to the USA. It did not disappoint. The art, spacious rooms, interesting architecture and interior design are as delightful as I remembered.
James E - Madison, Wisconsin
It is a very good hote very well located. Restaurants are good and prices are according to the zone.
wdrpk3a6qu
Front office manager Mario was very helpful in making sure we had a fantastic customer experience. This made our vacation extra special.
Serph001 - Amsterdam, The Netherlands
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