Las Alcobas, a Luxury Collection Hotel, Mexico City

This is a fantastic hotel in the hear of Polanco. The location can't be beat.. in easy walking distance of major attractions, shopping and some of the best restaurants in the world. The staff is incomparable.. friendly, helpful and attentive. The room is comfortable with modern amenities and really the best shower I've seen in a hotel.

I can’t say enough good things about Las Alcobas. From start to finish, the experience was top-notch. The staff was absolutely amazing—attentive, friendly, and always going out of their way to make sure we had everything we needed. Their kindness and professionalism truly stood out. The rooms were spotless and beautifully decorated, with super comfortable beds and stunning bathrooms. It was clear that every detail was thoughtfully designed for comfort and style. The included breakfast was fantastic—made to order with delicious pastries that were well worth including in the room rate. It was the perfect way to start each day. The location was ideal, right in the center of everything, making it easy to explore the area without any hassle. And I must mention the “bath menu”—a truly unique and relaxing touch. After a long day of sightseeing, having the staff draw a bath with aromatherapy was absolute heaven. Las Alcobas is a gem, and I can’t wait to return. Highly recommend!

This place is fantastic. Perhaps one of the best hotel experiences of my life and I’ve been all over the world. Excellent service. Extremely comfortable room with virtually every amenity and tech feature. Lovely bathroom. Great view from my room on the 6th floor. Breakfast was absolutely delicious. I treated myself to a Mexican healing treatment in the spa which was wonderful. Saw a celebrity or two. Lots of free snacks in the room and the bed was so incredibly comfortable. I was there for a week and would have enjoyed spending all my time in my room! I could go on and on but trust me, if you’re looking for a top level smaller hotel in Polanco (or in DF really) treat yourself to Las Alcolbas. You won’t be disappointed. I’ll be back.

Our family of 3 traveled to Mexico City to celebrate my husband’s birthday. We couldn’t have chosen a more perfect hotel. I had written to the hotel that it was my husband’s birthday. Bruno, the concierge, immediately responded asking what he could do to help us celebrate whether it was a cake, decorating the room or providing a beverage list. We responded that a cake would be greatly appreciated. Travel time was about an hour from the airport due to heavy traffic. The hotel was located on a quiet street in a beautiful high end area. Excellent restaurants, two cocktail bars on the world’s best cocktail bar list, and a grocery store were within blocks of the hotel. The front desk staff was very helpful and aimed to please. Our room was very spacious. The many jets in the shower were phenomenal! We appreciated the daily complimentary snacks, bottled water and non alcoholic beverages. The chocolate cookies in the room were delicious. The cake Bruno ordered was beautifully decorated and thank you very much! We had turn down service each night. Housekeeping kept the room spotless. The complimentary breakfast was delicious. We have now discovered the best margarita in the world…the hotel bar. We have sampled many margaritas in quite a few countries and their version was fabulous! There was foam with a touch of salt on top that made the difference.

Las Alcobas was a perfect hotel. The service was excellent, the breakfast was spot on and the room itself was very luxurious. To say the least, my family very much enjoyed this spectacular hotel in the heart of Mexico City and would most certainly come here again! We were greeted warmly by the staff who never failed to please and when we were shown our room we were very content. The bathroom for starters was incredible. The shower had many different jets and the bath had a bubble bath setting which the staff filled with herbs and turned on very special led lights making the bath like heaven. The soaps were also amazing with many different herbs inside them. The room was lovely and there was a very generous complimentary mini fridge with a selection of food. In the morning there is also a lovely breakfast served with Mexican style eggs, pastries and hot beverages. This was all delicious. We would most certainly recommend visiting Teotihuacán, an ancient site of pyramids and a museum. We would also recommend eating at Taquería El Túrix for some amazing street food and Entremar for a fantastic buzzy, local scene. Overall this hotel was amazing, especially surrounded by such a lovely neighbourhood.