Bentley Beach Hotel

It started out bad...GPS took us to the front of the hotel, but there was no formal entrance I can see, and no designated parking for unloading. Also, half of the front door was taped with black trash bags. So we drove to the back of the building with wishful thinking, but it was a dark alley and still no where to park. We parked 1.5 block away, I walked to hotel, there was a person at a reception podium who told me to check in on 2nd floor. How could this be an "8.4" rating based on Hotels.com? Our experience quickly changed after meeting a welcoming receptionist, Marcos. He answered all of our questions, troubleshot all issues and made our stay a very pleasant one. So thanks to him, I'm giving this hotel a 4/5 star. Hotel manager told us that they are going through renovation and will soon have an exercise room. You can rent a beach bike and a beach chair per person, all free. You must go to their rooftop pool, there wasn't anyone up there and you have a nice view of the ocean. We paid their valet parking, it was a daily fee but you can enter/exit unlimited. Finally, location is perfect, soon as you walk across the street, you'll see the popular tourist sign that says "MIAMI BEACH". To your left is the famous South Miami Beach Ocean Drive, where you'll find plentiful of restaurants and hotels. Just 5 blocks north or 1 mile away is the famous Casa Casuarina, aka the Versace Mansion. Unfortunately, you cannot enter the mansion without a hotel or restaurant reservation. Overall, we enjoyed Bentley Hotel. It's a boutique hotel, price was right for its location and our month of travel (Dec 2024). Btw, it's only 12-15 min drive to the cruise terminal.

We stayed here for two nights. The entrance seemed to be work in progress. Thanks to a man that was making nighttime security we knew that the reception was on the higher floor. The Guy at the Check In on Thursday Night 12.09.24 was super nice and professional. After we took towels for the next day and brought it back in the evening, the guy on Friday Night at 21:18 was really arrogant when we asked kindly where we have to bring it back. He answered like we allready should know which nobody explained! They count towels and those who are missing they will have to pay. So how does the hotel know that we brought them back!? Nonsense. We felt really awful. Breakfast is mostly standing, theres some coffee and a croissant to go. The Valet is horrible. I know they work for different hotels but you wait 30-50 min for your car and you see the guy talking around and not bringing any cars. The Location is at Ocean Drive and 5 min from the famous Beach. Rooms are clean but noisy. You hear your neighbours on top floors walking around. View was a court yard like not really amazing. View from the Rooftop nice. But all in all we must say that we didnt had a good experience and would search another hotel.

Spacious rooms with modern furnishings and complete with everything a tourist needs. Located on ocean drive in front of the sign " Miami Beach". Friendly and helpful staff. in the rooms there is also a kitchen for those who do not want to dine out, given the high prices of Miami

Absolutely amazing stay! I have stayed at Bentley South Beach a few times. I have seen it go through renovations and staff changes, and it has made for a wonderful stay. You are not going to find a better priced hotel for the amount of space that you get. The beach is right across the street, and they will give you beach chairs to take with you. I was talking to another guest whose flight was canceled due to topical storm Debby. She stayed at Bentley while waiting for a new flight. She told me she wished she would have known about it because she had stayed somewhere else during her time visiting and regretted it. The space and location are perfect, but the staff make it worth it. Every single staff member you encounter is friendly. Managers, William and Ashleyth treat you like they are welcoming friends and not guests, and the staff follows suit. From front desk crew, Cesar assisting your needs to Luciana in housekeeping, making sure your room is clean and comfortable. I plan to go back in October for my birthday and of course I'm not staying any where but at Bentley South Beach.

We returned for the third year in a row this month. That alone should be indicative of our high rating for this hotel and we are looking forward to our retune next year. Every year, the hotel improves on the year before, but this year they double their effort with fresh, completely updated rooms that made us feel like we wanted to extend our stay. The staff……….simply incredible. From those who cleaned our room and the common areas to Cesar and William, they greeted us with a warm smile and genuine welcome from the moment we arrived. We felt like family. If you’re looking for a historic hotel with a surprisingly updated interior that is located close to everything (or nothing if that’s what you desire), there is no better place to rest your head and relax in a ocean view room and the south end of South Beach. We look forward to the updates that are to come in the months ahead when we return next year. Thank you. Thank you. Thank you!