Fontainebleau Miami Beach

Room in the Sorento Tower was in need of a refurbishment especially the small patio area. The beach was wonderful. Clear ocean. Golden sand - just lovely. The public areas were wonderful. However the staff received mixed reviews from us. Checking in unfriendly. Beach staff : some were great and friendly and helpful. Others were rude and interfered with our relaxing experience by bothering us with moving our beds or umbrellas because they weren’t in a straight line!!!! I mean really!!! There was a sense of OCD with beach policy. I’m not blaming staff as they were just doing their job but they weren’t friendly. We got shouted at on our first day for moving an umbrella!!! Everything is overpriced and watch out for surcharges. We loved Miami but not this hotel.

Miriam was absolutely amazing! We come every year for last 5 year. She was far and away the best server on beach we have ever had. So personable and attentive Such a perfect afternoon of relaxing! If you happen to have a vacation planner there you should ask for her!

The hotel was phenomenal. Had the pleasure of meeting Malik who provided personable, hospitable and memorable service at the beach every single day. You could feel the level of care from day 1 and I asked to be sat in his section every day after that. He anticipated my needs and was a genuine warm person. Dominique and Xavier were also incredible! I can’t wait to return. New favorite place in Miami!

Beach was beautiful but the chair situation not very good. Have to wait in line to get a chair . Umbrellas are an extra cost . Don’t agree with being charged for an umbrella when you’re paying the money you do to stay here. Pools are beautiful but extremely crowded and loud. Our room in the Tresor tower needs to be renovated. Carpets old and dirty. Although the room itself was cleaned well it looked quite old. Staff in this resort definitely not what you would expect in a resort of this caliber. Not very polite and not very helpful. I will ask that the housekeeping staff was very polite . Prices of everything in this resort are really overpriced. Two salads cost us almost $100. Only 2 out of 4 elevators were working and we were told by other guests that has been the case for the last two months. When you’re spending this kind of money, you certainly don’t expect to be wasting half your time waiting for elevators. The restaurant Hakasan was excellent, and I would return to that restaurant again. Although the server was very cold, perhaps in the wrong line of work. Don’t think I would recommend or return.

We recently stayed at the Fontainebleau in Miami Beach for seven nights, and overall, it was an impressive experience. The hotel is a landmark with a rich history—famous movies like Goldfinger, The Bodyguard, and Bad Boys II were filmed here, and legendary stars like Frank Sinatra, Elvis Presley, and Dean Martin have all been part of its past. During our stay, David Guetta was performing at LIV Night Club, adding to the vibrant atmosphere, though we did not attend. The infrastructure of the hotel is excellent, with beautiful pools, direct beach access, and a glamorous setting that truly feels special. However, be prepared for additional costs everywhere. Almost everything comes with an extra fee, including beach umbrellas and most seating areas around the pool (except standard sun loungers). The breakfast buffet costs around $55 per person, including taxes and service charges, and a simple dinner for two with just two beers can easily reach $150. The spa prices are particularly high—$100 per person on weekdays and $200 on weekends, offering only a warm swimming pool, a steam room, and a rain shower. Additionally, the entire hotel is very loud and crowded, making it difficult to truly relax. The swimming pool area, while visually stunning, is more of a party scene than a place to unwind. In general, compared to Europe, you get half the service for double the price. While the Fontainebleau is worth visiting for its history and lively atmosphere, the high extra costs and constant noise made it a one-time experience for us. Seven nights here were enough to enjoy the iconic setting but also realize that relaxation is not the focus of this hotel.