Nobu Hotel Miami Beach

Overall our stay was nice, but it wasn't quite five stars, and the hotel's public spaces -- and our rooms -- felt a bit tired and beaten down. We appreciated the great view from our oceanfront room, and its ample size. But the mattress on the bed was in dreadful shape. There were not nearly enough drawers/closet space for two people; hence we spent five days with clothes stuffed into every possible nook and cranny. And there were no reading lights; a small matter perhaps, but this made it impossible to read a book before bedtime. We did however greatly appreciate the heated pools -- a must during our freezing cold stay. And the adult pool reserved for Nobu guests was wonderful. Staff were mostly friendly and accommodating as well. The Eden Roc, of which Nobu is a part, is architecturally dramatic and has a storied history. It just seems like the place could use a bit of a tweak to restore its original luster. And the Nobu guest rooms, nice as they are, would benefit from just a bit more focus on the the actual needs of its guests.

Diego and Jasmine were such professionals. They made check in very easy and pleasant for us. I love their hospitality. Diego made me seem as if he were checking in one of his family members. And not only that he done everything very swiftly in a timely manner.

Third time at this hotel and last two stays in past month, the most recent without our children. Commitment to excellence, well-trained staff (especially Richard at Front Desk who was very helpful and remembered our name both trips throughout), great ocean views, private beach, well-appointed rooms. This a first class hotel without any of the drama! The other guests were well mannered and friendly. Property is fresh and definite boutique feel in terms of not too many people. Nobu food everywhere is a great plus. The Adults Only, Nobu Only Pool is beautiful, right overlooking the ocean and nice place to relax. Highly recommended.

Milla served us at the pool and was fantastic. Working by herself delivered excellent service to the entire pool. Very friendly and attentive. We were worried by the lack of servers but she was excellent. The pool area is so nice here at Nobu.

One of my favorite hotels I've ever been to. Beautiful design. Amazing history. Top notch service. I loved it. I'm gluten free and the staff went above and beyond to accommodate my dietary needs at the restaurant and in room dining. I loved the location of this hotel as well.