The Plymouth

I would rate this place as just okay. It's a smallish art deco-style hotel that feels like old Miami. It has its cool aspects, but it's a little rough around the edges. For example, the lobby feels threadbare and badly in need of updating. Hallway carpets were dingy and in need of replacement. The door to our closet couldn't be opened fully because it banged into the room door hinge, and then over three days we never got hot water in our shower, even after someone came up and gave us a tutorial on how to work the control. No room service, which was sort of a drag. The pool was okay but small and a little murky. To get towels, you have to line up at the pool bar and if someone ordered a round of margaritas before you, you waited for your towels. So no major problems, but enough small ones that we came away wishing we'd stayed at a nicer place with more updated amenities. It was fine, but I wouldn't hurry back.

The stay at the Plymouth started off with a warm welcome by the bellman and the ladies at the reception. Our room was ready for early check in. Room was cozy, strong pressure in the shower and super comfortable bed. The pool had a relaxing vibe, yet fun at the same time and the blue ribbon sushi was phenomenal. We enjoyed the sunrise yoga and loved the ginger wellness shots that were given. Location was perfect, and the beach was about a block away.

very clean, great staff..... very convenient location- easy to walk everywhere. beach 2 blocks away. Cool pool area...and having a great sushi restaurant in lobby was a real nice bonus! My random requests to the front desk were cheerfully granted. I'll definitely be back.

We are actually booked to come on April, though it was a mistake on my husbands part, as this is the wrong location we need. Alas, there is a no cancellation policy. He spent several days playing phone tag with different rude and unhelpful “managers” and reservation attendants, the only helpful person was behind the front desk (sorry can’t remember her name.). We were directed to write an email and nearly a week later have not heard back (though someone will likely comment they did, it’s not true.). In another review comment they also claimed to help accommodate us with transportation for us and our kids, but all we were told is to put our kids in an Uber without car seats. Can’t wait to keep documenting our experience on social media :)

Plymouth South Beach is a wonderful, quaint hotel. It is in a great location. Rooms are nice and bed is comfortable. Awesome shower as well. Hotel has a nice pool area and restaurant. Above all though, I want to highlight one of the hotel employees, which is Rick. I travel a lot for work, and Rick is undoubtedly the best hotel employee I've met in my 30 years. He addresses guests by name, which in itself is amazing considering how busy The Plymouth is. I've never seen a guy that works as hard as Rick does and I will definitely go back to the Plymouth because of Rick. So Plymouth Hotel management, I hope you realize what an asset Rick is to your business! Other staff were great as well. Thanks for a fun visit to Miami Beach!