Hotel AKA Brickell

I had a wonderful stay at the Aka Hotel. The rooms are spacious, clean, and beautifully designed, offering great comfort and style. The staff was incredibly friendly and attentive, making me feel right at home. The hotel’s location is ideal, with easy access to nearby attractions. Overall, a fantastic experience, and I would definitely recommend it to anyone looking for a great place to stay!

The team were very accommodating allowing me to check-in before midday after over a 24 hours + journey. The staff are friendly and helpful and the hotel is in a great location. Rooms are spacious clean and functional. I will stay again and highly recommend.

Stay in AKA for two days with family very nice hotel but last wednesday very early at 5.00am we left on our way to Miami airport but the valet guy called for a random black SUV who charged as $80 for only 7 miles. we don't think it's fair.. and the driver says he only accept cash. Ridiculous.

Amazing. The bed and pillows was very comfortable. Our room was clean. The staff and valet was so nice and helpful. Very polite. The food was amazing. We enjoyed our stay. Perfect location. Close to restaurants and retail. Highly recommend. Picture from our view and the front of the hotel

We stayed at the AKA Brickell 17th to 19th October - overall the stay was good but there were unfortunately a few niggles. On checking in we were really quite delighted by the accommodation which appeared to be very well equipped/furnished (as it so happens to suit condo/airbnb - more of that later). The hotel allowed us to check in a little early and we were allocated room 3112. It would appear perhaps an upgrade to what we had paid for so that was great. We were also given vouchers for two drinks at the bar(Adrift) on floor 25. We tried to use these on the way out but turns out the bar only opens at 5pm. Later on we returned after a short walk through Brickell we called back into Adrift and really had a most pleasant time sitting on the balcony enjoying the Miami sunset (albeit a bit windy) but service etc absolutely excellent. We had drinks and no food at this stage. Following morning we went down for breakfast as that was included in our room rate (note for fellow guests - this is somewhat limited i.e to a few "continental" or cold buffet items anything else is a charge above - understandable to seek to maximise revenue but no doubt ultimately will be counterproductive). Notwithstanding I did in fact order a "cooked" item - something akin to smoked salmon on sourdough from memory. Food itself was good but problem was length of time it took to arrive. At one stage we were in fact just going to leave however it then arrived. Please note the breakfast room was by no means busy at that time. The following morning we did not order anything but stuck to the cold buffet however we did notice others having similar waits and in fact one gentleman actually just left before his order was delivered. Main problem I have with this hotel occurred on the second night. We had just returned from day out travelling and dropped into Adrift around 5.30 (from memory) for few drinks similar to previous evening. I requested that the drinks/tab be put on my room as per the previous evening i.e 3112 only to be told by the bar tender that condo cannot have credit at bar. I queried this and he said that because we were "airbnb" there was no way he could allow bar tab/credit. Clearly I had absolutely no idea what he was talking about and was really a bit insulted but had little wish to argue further and instead said will pay cash. I was asked if I wanted the change back (a little cheeky considering but ok I get it - I replied YES). This was again a problem he had no cash for change but to be fair did arrange for a colleague to go and get it from somewhere. Clearly our evening was ruined at the hotel after this fiasco so just headed out to Brickell. My problem with this whole scenario is that clearly they were incorrect and that is probably not the fault of the individual bar server. We have never stayed in condo/airbnb in our lives and did not book this at AKA. Perhaps somewhere on their website it does explain that part of the building is airbnb/condo but I had not noticed. However when this was explained to me the following morning when I was complaining to reception I did then notice that mainly the rooms adjacent all had additional combination locks on their doors - so I am not so sure how this works for the security of the guests? Finally would I stay again NO - Intercontinental along the road at the Bayside is significantly superior (in my view/experience) with none of the above and no additional charges at breakfast etc.