Monte-Carlo Bay Hotel & Resort

The hotel pool and outdoor space is the best in Monaco. Lovely ocean view and access to the beach. Very near to the tennis courts. Rooms and bathroom are old and not very nice. Hotel decoration is old too. Check in and check out process very quick. There is a cool hair salon inside the hotel.

For 10 years I have stayed at this property every October with the exception of the Covid years. By far my favorite hotel in Monaco in the off season for th annual Sportel trade show. Great service. Fantastic bar called the Blue Gin bar. Will always be back.

I have never been more disappointed in my life with a hotel. I wanted to treat my mother and sister to a special vacation. This is the most I’ve ever spent and by no means am I rich. I saved for this. The staff was very rude. I was at the pool and signing every bill to my room for convenience for the second day when one attendant told me that my name doesn’t exist and that I’m lying to them and that i don’t stay here. My mother said to her she must be mistaken and her and her associate laughed at my mom. You can’t understand how this made me feel. They made me get up and go to a computer when they eventually realized they were wrong. They did not apologize. I had to go to the lobby and explain what happened and they said sorry we will make it up to you. All they did was send a fruit basket. For the money I spent this is beyond unacceptable. It felt racist to be honest. I would never recommend anyone to come here. They dont have enough chairs by the pool for everyone and they make you compete over them. Never stay here.

Our recent stay at this hotel left us quite disappointed. While the view from the room was truly fabulous, it became clear that a great view doesn’t make up for the lack of basic services. The breakfast was poor, tasteless, and to make matters worse, there are very few alternative dining options nearby. It's frustrating to waste time searching for another place to eat, especially in a city like Monaco. The amenities in the room were also lacking. We had very little water provided and, after calling to request more, no one ever showed up—even after a long wait. I had to call three times to receive water, in a timeframe of three hours. Second day, the same. The pool area was a letdown as well. There were dirty spots, and the water was so cold that we couldn't even enjoy it. On arrival, there was no assistance offered with our luggage. In fact, it seemed like there were hardly any staff around to help, at the arrival space. While the room was cleaned thoroughly, it's hard to overlook these other issues. Unfortunately, we were unable to switch to a better hotel, such as the Hotel de Paris Monte-Carlo or Hôtel Hermitage Monte-Carlo, due to a lack of availability. We would have done it if there was possibility. For anyone expecting an above-average experience in Monaco, I would strongly recommend choosing a different hotel.

A fantastic resort with great staff and a magnificent lagoon pool to enjoy and if the weather is unsettled then there is a beautiful indoor pool . Breakfast is excellent with some really nice staff that will look after you . The Bar is also really good so it’s a good place to finish the night off .