Hotel Omni Mont Royal

Overall, the staff is great, but the rooms are not updated. The coffee machine did not work, the shower water was not warm, and there was no housekeeping for a night. Not what one would expect for the price paid. Breakfast was expensive for the spread and quality. Only good part was the view

Great location to walk to several restaurants and shopping. The rooms were very comfortable and the beds were so dreamy. The staff was so nice and could speak English well. Since we traveled with a small child would have been nice to have a pool all seasons not just in the summer.

Our family of four adults stayed in a room with two double beds. We had a a nice upgrade to the 31F due to our Amex booking and some great perks which saved us a lot of money. Room was warm and large. The staff were very friendly and all seemed happy to be there and serving guests. Location was great particularly because it was between -11 to -7C outside but we didn’t feel the cold too much as the Eaton Centre and Rue Saint-Catherine were close. We did self park for C$20 per day next to the hotel and the bell captain was very helpful. Super convenient. We had a wonderful family stay, shopping and eating our way around one of favorite cities. Recommended!

I like this hotel. I’ve stayed here before and would stay again. I love the style of the rooms, it feels very 1960’s to me, in a good way. The beds are comfortable, although the rooms are a bit worn. There is a really strong fragrance the lobby, so I tried to avoid that area as much as possible by using a side door. Staff seemed non existent. After checking in no one acknowledged me my entire five day stay. A daily “fee” is charged for amenities, I only found about it after checking out. It should have been mentioned when checking in.

Arrived today and already intending to check out and forgo the money paid for the first night. The soundproofing in this hotel is non-existant; the entire conversation of the people in the room next to mine can be heard from my room. So when they laugh hard or shout, it’s as if it was inside my room. Not to mention the constant BANG that keeps coming from I don’t know where. Internet is extremely slow and unreliable. I had forgotten why I stopped coming to this hotel. Now I remember.