Hilton Moorea Lagoon Resort and Spa

We came here for our honeymoon and spent five days in an over the water bungalow. Since I have read many reviews on Tripadvisor, I knew to request one of the bungalows further out along the pier with the panoramic view. I also read on Trip Advisor that I should request an updated unit which I did and I was very happy to have my request granted. I see that some people have mixed reviews of this place and I don't quite understand why! The employees were very friendly, respectful and helpful from the minute we walked in to the reception area, to the towel area, at the restaurants and even the housekeepers! It's a fabulous resort with gorgeous over the water bungalows! What a luxury to be able to step outside your bedroom and to enter the lagoon from your own private dock!! We snorkeled a lot and floated in our comfortable Floaties (which I'm glad we brought with us). I brought my Starlink mini dish and we had perfect Wi-Fi during our entire stay. We were able to see a couple of black tip reef sharks, spotted eagle rays and a ton of fish in the lagoon right off our dock. Unfortunately, as is the case around the world, the coral has been damaged from climate change, cyclones and of course humans but there were still a lot of fish and some evidence of new coral growth. The food at the restaurants was quite good although everything is quite expensive but we found that to be the case with everything on the island. We did rent a car so that we were able to eat at some of the smaller snack venues and go to the grocery store. The small refrigerator in the room would not allow for us to keep food in it, but we were able to chill some of our own drinks in it. We had to check out at 11 AM but they let us hang around at the beach and then use the gym to shower before we left to catch the ferry back to Tahiti. Overall, we loved the place and we definitely will come back someday! It was the perfect place for the best honeymoon ever!!!

일단 이 리조트는 날씨 좋으면 시설 더소 괜찮은 리조트이다. 그러나 Staff Training 은 부족한다. 고가 지불 했다고 King 대접 바라기 어려움. 유선 Frong Desk 에 전화 하면 답을 안해서 4번 전화 걸어야 함. 간단힌 문의에도 내용을 모르거나 무척 느림. Water 방갈로에 투숙/ 소파 앞 에 유리로 되어 있어 물고기 감상할 수 있다. Water 방갈로의 가장 큰 장점/ 에어컨 리모컨의 배터리가 너무 약해서 배터리 교체 요청하니 엄청 빨라졌음/ 욕조 있으나 물 절약 차원에서 욕조 사용 안함/ 다리미/ 다리미 대 금고 커피포트 커피 머신 있음/ Welcome 샴페인 포함 이나 안 마심 사진만 찍음/ 냉장고 음료 공짜 포함 임 파인애플 음료 스프라이트 커카콜라 다이어트 코크 Still water 큰 병 포함/ 호텔 시설 괜찮은 편이지만 Staff Yraining 이 매우 부족 Speed 미소 정확성 전부 부족/ Ice 그리고 정수기는 Resort 에 많이 있고 2개 플라스틱 bottle 있어서 물 채울 수 있는 점 좋음/ 헤스토랑은 조식은 가격에 비해 그저그런 수준 1인당 조식 뷔페 USD 50 정도 이다/ Moorea 피어 에서부터 택시로 30분 정도 걸림 Taxi fare USD 43 편도/ 호텔 출발 Moorea Pier 리조트에서 미리 예약 해서 USD 20 리조트에서 선불로 지불/ Lunch restaurant 있음/ Crepe restaurant 있음/ Wifi Speed 가 빨랐다가 느렸다 함

We came here for our honeymoon, noted on our booking months in advance. Three nights: two at roughly $1,750 a night, one on points. Before arrival their concierge wrote, in writing, that 'the resort will provide amenities as a gift to make your stay as special as possible.' What arrived: half a bottle of champagne - the same pour every guest gets at check-in, and half of what their own published honeymoon policy promises - plus plastic water bottles. We were given the first overwater bungalow on the dock: zero privacy, every guest on the walkway passing our deck, while guests who checked in after us were shown to their rooms first. The food is expensive and mediocre - buffet style with an omelette station as the only made-to-order option, raw bacon every morning - and the service is worse: rude, unfriendly, not remotely accommodating. Trash from the night before is still sitting around the next morning. Credit where due: the bungalow is dated but nice and the snorkeling is genuinely good, though even the gear is beat up. Sunday evening I asked - politely - to be moved to a panoramic bungalow, or to hear what they could do to make it right. Two of their published email addresses bounced, and 24 hours later no one has replied, including the concierge who was so responsive before we arrived. You expect this at a cheap all-inclusive, not at nearly two grand a night. Book elsewhere.

Try your luck somewhere else. Don’t get me wrong the resort is pretty and the rooms are nice but ready for a refresh. Food is ok not bad not great. But what can make or break a vacation that is the customer service which i would rate a 1.

This place is paradise! We stayed in an over the water bungalow and it was perfect! Comfortable and clean. It was easy to just go swimming off your deck each day into the clearest and bluest lagoon I have ever seen! Overall, the grounds were beautiful and clean. Private beach was perfect. Staff were extremely friendly and welcoming. A special acknowledgement to Pierre at the activities station/poolside bar area, he was personable and friendly!