The Beach Club at Charleston Harbor Resort & Marina

We stayed here during the off season as part of a weekend road trip, and were so pleasantly surprised! Our room was gorgeous, and had a very pretty view of the harbor and swimming pools (which they light up at night). We were also right next door to the naval museum, which we thoroughly enjoyed. Highly recommend.

We thoroughly enjoyed our stay! From the moment we entered the beautifully appointed room to the gorgeous water view we were thrilled. They have thought of everything needed down to the magnifying mirror in the bathroom bathrobes and coffee station. The property is spotless and beautiful. We utilized the free shuttle into Charleston and Jimmy our driver was fabulous! He gave us so many tips on the area and was just an absolute pleasure to chat with on the way. The boat shuttle that also leaves from the property was a nice way to travel for a small charge. They even stopped for us to see the dolphins. Our main suggestion is to add a grab and go area for quick snacks and breakfast items for convenience as there are 2 restaurants on the property but nowhere to just grab a breakfast sandwich or cheese and crackers for the room. Overall a fantastic resort we will be back :)

Love love, love this resort. We have stayed here multiple times and will be back again. Great location and so convenient to take the shuttle into downtown. Don’t forget to take a bicycle ride around the marina and golf course or sit by the fire pits.

This review is going to sound aggravating, but I believe I have legitimate reasons! First, the view from my balcony was amazing and the room was very nice! With the price that we were all paying, this should have been expected! The customer service was poor. From the beginning with speaking to the lady that was over the room reservations for the entire hotel in addition to the front desk clerk (the guy at the time at the front desk). Both she on the phone and the guy at the front desk when I arrived were rude. They spoke brash and didn't seem to want to help you out. They were acting like they were doing us a favor letting us stay there. We booked over Sixty (60+) rooms for many nights for each guess for the duration of our stay! We elected to have my daughter's wedding venue incorporated with this Hotel. We had family and friends stay here. We rented the venue room at the Fish House for a night which went well, and afterwards had an after rehearsal gathering. This was a very pleasant experience. The food was great and the customer service during this event was great! However, don't expect good customer service at the Fish House Restaurant during normal hours. I went at breakfast and waited on coffee for over 30 minutes and after an hour plus without food, I had to leave to get back to my room to check out in time. Our expenses contributed to well over $100-150K for the duration that our family and friends staying here during the weekend. I do want to say that the room was beautiful as well as the rest of the hotel! "HOWEVER", from the AC seeming like it was on one of those motion activated controls, to Myself and another separate family member getting locked out on the balcony it wasn't as good as it looked. The balcony door closed and locked behind me! I called after my efforts to unlock it failed. I thought I was doing something wrong. I was lucky that I had my cell phone with me. I looked up the number and called the concierges desk to let them know what had happened and that I was stranded. I waited for a while, and no one came. I had to call down again and this time asked to be transferred to the front desk. I explained that I had already called and was locked out now for about 30 minutes. She said that no one was answering someone's call to come help me. At this time, I had become upset and said that this was unacceptable, and someone needed to come now! I had to go to the rest room. Someone finally showed up. It was a maintenance person. She said that it was my fault that I must have locked it as I was going out on it. I explained that I didn't and that this shouldn't be able to happen. She said that it happened often!!! Come to find out later that day, another family member in another room had the same thing happen to her! This is a Fire and Safety Hazard!! I spoke to several other staff members, and they say it's happened often. When I spoke to the day manager, she said that it had only happened "once or twice before"! I told her she was lying and that it had happened to us twice just in one day! Again, I do want to say that the place was beautiful! This is why we choose it!!! Soooo! If you want a beautiful place to stay with great views and don't care about the staff customer service in the hotel and tiki bar area, then this is the place to stay! Good Luck! Stay Safe!! Be Careful!

Overall a great place to stay in Charleston. I would highly recommend to anyone looking in the area. Rooms are beautiful and property is clean.