The Beach Club at Charleston Harbor Resort & Marina

Prior to our arrival, I spoke with your manager, Matt, who assured me that our stay would be extraordinary, especially considering the personal challenges my family had faced in the past year, including losing both of our parents and my sisters divorce. We were promised a special experience that would help lift our spirits, but instead, we encountered multiple issues that significantly impacted our stay: Dirty and Unhygienic Bathroom: There was visible pubic hair in the sink and on the floor, and the tub had dirt and grime that remained even after use. The tub also failed to drain for over three hours after use. Unclean and Uncomfortable Furnishings: The desk was sticky and marked, the chairs were stained and ripped, and the bed sheets had visible dirt on them. Broken and Inoperable Features: The sliding door to the balcony did not lock, and the curtains were broken. Additionally, the elevator was out of order, with only a screen blocking off access, and the pool was under construction, which was not communicated to us in advance. We sent a note to the appropriate parties about what happened on our stay and we received the most unacceptable offer for a refund that barely covered the amenity fee per day.

Not what expected of this hotel, the location was great but hotel not well cared for. Damage to walls, mold outside, extremely under staffed, no room service as advertised. When traveling with a pet and they don’t allow your pet anywhere near food, forces you to eat in your room. I expected so much more. Sad could be great we will not be back!

I love the room decor!! Anyone know where I can purchase the bedding? It would look great at my guest house!!! The colors and decor are quite lovely. The color contrasts and textures in the are fantastic!!!!! I like the coral accent color as well.

My company selected the Charleston Harbor Resort and Marina for our annual National Sales Meeting. This was our second year at this facility and we weren't disappointed. Great accommodations, location, food, service and a top notch staff! Looking forward to next year!

Our family of 4 (with 2 teens) loved staying at the Beach Club to close out 2024. The Family Suites were spacious, clean and comfortable. Downtown Charleston was a quick, easy drive over the Arthur Ravenel Jr. Bridge. While we came to enjoy all things Charleston, we loved retreating to this peaceful resort and enjoyed beautiful sunsets over the city's skyline every night. We woke to sunny and cool mornings, overlooking ships quietly moving in and out of the harbor. The staff was friendly and attentive, and we loved the fire pits by the water at night. Everything was clean and well-maintained. I would definitely return to this property.