Four Seasons Safari Lodge Serengeti

Celebrating our one-year anniversary and honeymoon at the Four Seasons Serengeti was a priceless, unforgettable experience. Pictures and videos simply do not compare to being there in person. Every single day from our lodge, we watched wildebeests, zebras, giraffes, and various elephant families gather at the watering hole. Our absolute favorite memory happened right as we were heading back to our room: a light drizzle started, and out of nowhere, a herd of 30 elephants arrived to drink. It was a true one-of-one moment. The service made the investment worth every penny. Everyday interactions were made special by Fadhili, Jonas, and Latifa in the dining team, Jowi keeping our room immaculate, Mustafa bringing his great charm and humor, Sidi, and Saning’o and Olina sharing rich history and culture of the Maasai community. Special thanks to our driver, Paul, who was the absolute best—incredibly knowledgeable, kind, informative, and down to earth. The front desk, engineering, and management teams ran everything seamlessly. Massive appreciation to Glory, Salim, Nicestas, Winnie (a total gem!), Hussein, Anne, Ritha, Hassan, Vicki, Navina, and Sumari from engineering. A special mention to Matthew, the resort manager, who is a great guy and took the time to sit down and really get to know us. The food was exceptional across the board. Breakfast and lunch were faultless, and dinner offered great variety: poolside buffets, dining at Nuru, and unforgettable evenings at the Boma Grill with traditional Maasai song and dance. The resort is also family-friendly with great activity options. Booking excursions through the property was effortless—from tracking the Great Migration on game drives to visiting Ngorongoro Crater, and taking a hot air balloon ride, which is an absolute must-do. My wife and I leave with zero regrets and memories that will last a lifetime. Thank you to everyone at Four Seasons Serengeti for making our trip so extraordinary!

7 out of 9 in our group got very sick with vomiting and diarrhea. Two other safari companies had it strike their whole group. IVs were necessary for one that we know of. The doctor had no test kits to determine what it was. Employees were sick as well. From our discussion with others it may be common. We were 9 days into safari and had no problems with 4 other lodges. An otherwise incredible safari nearly ruined. Our group left though it was difficult to travel. We wanted out of there. Definitely not a usual Four Seasons.

Be careful eating here! Lost 24 hours of an expensive vacation because of bad food. About 20 of us in our group became very ill after dinner one evening. Two people in our group who didn’t eat dinner were fine. Due to the bad food, I spent 24 hours in bed and in the bathroom. They obviously have issues in their kitchen. I have traveled to Africa before & this is the first time I have had any issues with sickness. Many in our group are still recovering.

The Lodge itself is beautiful with beautiful views. Plenty of animals to watch closeup at the watering pond next to the pool. 5 days later, Unfortunately, 10 of the 12 in our tour party have or had come down with gastrointestinal issues we believe came from a special outdoor buffet dinner served one night. Some of us were over it in two days. Today, Some are still suffering, 5 days later. Today, at the Fairmont Kenya Safari Club, we are being treated by a doctor. He mentioned that he and his partner are treating several others at different hotels who recently were at the Four Seasons Serengeti. They will report their findings to the appropriate health organization.

Our stay at Four Seasons Serengeti was nothing short of fabulous and truly exceeded all our expectations. The location is exceptionally beautiful, surrounded by the breathtaking landscapes of the Serengeti. Waking up to the incredible scenery and being so close to nature and wildlife made the experience truly unforgettable. What stood out most, however, was the exceptional service. Every member of the team was warm, attentive, genuinely caring, and always willing to go the extra mile. The staff made us feel incredibly special and ensured that every little detail of our stay was taken care of. A very special mention goes to Mr. Ritesh, the chef, who was absolutely outstanding. He went above and beyond to make our dining experiences memorable, paying close attention to our preferences and adding thoughtful personal touches. His passion, dedication, and hospitality truly made a difference. We would also like to extend our appreciation to Chef Mustafa, who was equally wonderful and contributed to the fantastic culinary experience throughout our stay. The entire team deserves recognition for their incredible hospitality and professionalism. It is rare to experience such genuine warmth and attention to detail, and that is what makes Four Seasons Serengeti so special. The combination of an exceptionally beautiful location, world-class service, outstanding cuisine, and genuinely wonderful people made our stay unforgettable. A huge thank you to the entire team, especially Mr. Ritesh and Chef Mustafa, for making our experience so extraordinary. Four Seasons Serengeti is truly a destination where the beauty of the surroundings is matched by the excellence of its people. We cannot wait to return!