Four Seasons Safari Lodge Serengeti

While the location is excellent, our experience was negatively impacted by the hotel-provided safari guides, who consistently ignored national park rules, including off-road driving and getting unacceptably close to wildlife. This was not a one-off occasion as I saw many other safari vehicles with the Four Season logo also going off-road and driving right next to where animals tried to rest. These practices are harmful to animals and make this an unsustainable travel option.

We would like to express our sincerest gratitude for the outstanding care and attention we received throughout our stay. From the very first moment, the hotel exceeded all of our expectations and truly made us feel at home — even more so. The level of service provided by the entire team was simply exceptional. From our butler and the restaurant staff to every single team member we encountered, everyone was warm, attentive, and highly professional. We would like to give a very special mention to Nabina, who was available to us practically 24/7 and always made sure we were perfectly taken care of. We also wish to thank Vikash, who kindly introduced himself and was consistently attentive, as well as Skander from Food & Beverages, whose professionalism and care stood out throughout our stay. Nemes was also always proactive and attentive to every detail. Our safari guide, Chabani, was outstanding — extremely knowledgeable, professional, and always focused on our comfort and experience, making every game drive truly unforgettable. In addition, we had the opportunity to experience the hot air balloon safari, which was an absolute game changer during our safari. Seeing the Serengeti from above was a once-in-a-lifetime experience and without a doubt one of the highlights of our honeymoon. We strongly recommend booking both the game drives and the balloon safari directly with Four Seasons, as it allows guests to be completely worry-free — everything is perfectly arranged so all you have to do is relax, enjoy, and fully live the moment. The food was excellent, the setting was exceptional, and the overall experience was truly unforgettable. We were deeply impressed that every team member knew our names and was always attentive and genuinely caring. We have stayed at many high-end luxury hotels around the world, but without question, Four Seasons Serengeti surpassed all of our expectations. We believe it is important to share this level of excellence with friends and future travelers. There is no doubt that we will return. In fact, we are already planning to come back in July–August with our family, so they can experience something just as incredible. We truly do not want to leave, as we feel even better here than at home. Thank you, Four Seasons Serengeti, for making our honeymoon the most unforgettable experience of our lives. With our deepest gratitude, Lionel Sisniega Otero Vanesaa Gutierrez

Anne, Mr. nice and goodluck were the kindness people I’ve ever met in my life. Anne made us feel like we were the most important people in the Serengeti but every single member of the staff was SO KIND. I was ill a majority of the time due to water poisoning from a previous resort and they brought me chicken soup to my room, they called me a doctor. They cared so well for me. I will forever remember my trip despite the sickness due to the kindness of the people.

I mean… where to begin? We stayed here on our honeymoon for two nights, and I honestly teared up when we had to leave. What a great experience, worth every penny. Don’t get me wrong, it’s expensive (at least for us), but there’s a reason for it. It feels like we’ve peaked too soon, and I don’t know how I’ll be able to stay anywhere else in the future. Facilities? Incredible. View? Insane. Staff? Absolute sweethearts. The food was incredible, and the drinks were great. The attention to detail nearly spooked me in the best way. You get what you pay for, and it shows. JULIUS, our waiter one night, is someone I wish I could take home. He’s incredible and an amazing human being. Our waiter the second (Savingi? So sorry can’t remember exact name or spelling!) was also a great joy during our bush dinner. Thank you, Four Seasons, for making our trip better than we could have imagined.

I will be telling everyone I know to stay here. Everything was perfect, from the airport pick up, the helpful and friendly staff, the beautiful room, the cleanliness, the activities, the food, absolutely amazing. Vicky with guest services was attentive and made sure we had everything we needed each day. Nicetas gave us personal recommendations for our stay in Arusha. Omary was our driver for 5 days is the absolute best. He drove slowly and carefully on the dirt, bumpy roads, he was actively searching for animals we wanted to see and listed to the radio for any tips from other drivers on animal sightings. He was patient with us while we took pictures and didn’t rush us along to the next thing. He was so good at reading us and telling when we were ready to move on to the next thing. He took care of everything. We knew we were absolutely spoiled staying here and having Omary as our driver and guide but it wasn’t until we left to stay a few days in another city that we really appreciated how incredible everything at The Four Seasons was.