The Taj Mahal Palace

It seems that to say that my stay at the Taj Palace Hotel in Mumbai was magnificent is just not enough! The service were second to none! From the warm welcome greetings (as soon as you get out of the car) to the daily contact with the staff (who were all friendly and accommodating),,, nothing beats this hotel. The historical significance of this hotel to India's patriotic soul along with the pride of the staff (which shows in their crisp livery and attention to service details), this is definitely the place to stay when in Mumbai. Location is just an added bonus!

The Taj is and always will be the best hotel ever. Exceptional hospitality - each and every person makes sure you are comfortable and it feels more like you are being pampered by your very close relative/friend. They took care of every single little detail, my heart was completely filled. The food was amazing and they take care of you and treat you extremely well. I’m sure there is no other hotel which offers this level of hospitality. We had an opportunity to stay at the Pandit Ravi Shankar suite, the suite was breathtakingly beautiful, literally living in art & history. I felt overwhelmed when I saw the suite it was extremely beautiful! I’m so very proud that India has Taj, and the staff here are exceptional! I thank each and every one of you who made our stay & 5th year anniversary celebration one of the best experiences ever.

Just returned today after staying yesterday at Taj Palace Mu.bai..At a loss of words to describe the stay as had a very pleasant stay. The staff was all smiles and very hospitable right from the durban,security,front office,room service and they were happy to serve u like u are their family member..Special mention of the heritage tour conducted by the hotel to let its people know about the history of the hotel.Special mention of Mr Cyrus who was the guide who took us in the memory lane of the 120 years of the hotel since its existance till date..He explained will so much enthusiasm that transported us and made the journey most memorable like pur stay in the hotel...Thanks Percy for a great experience and thanks to the Taj Family who made our stay most memorable...

What a heavenly experience at this iconic heritage hotel of Mumbai. Never to be forgotten. The best was guided tour of the hotel by Mr Percy who was so knowledgeable. He took us on a detailed round telling us of the some unknown facts of this hotel. Kudos and thank you Mr Percy. The room was epitome of luxury and I think the best were the pillows. My persistent neck pain has vanished. Would love to come back again.

I was very disappointed with my stay at Taj when we went in May. The service was rubbish. We were given a smoking room when we asked for non-smoking room. They changed the room for us but no extra bed was provided for our 2 year old son even though we had requested for one. The main restaurant service was very poor.