Santa Marina, a Luxury Collection Resort, Mykonos

Mykonos, Greece

9.5 Superior Luxury
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About the Hotel

The Mediterranean sun reflects off the terra cotta houses and domed hilltop churches sprinkled throughout Mykonos, causing the little Greek island to glisten in the shimmering sea. Look a little closer, and discover Mykonos' first and finest luxury resort: Santa Marina Resort & Villas, truly the jewel of the Aegean. The staff at Santa Marina Resorts & Villas' commitment to offering unsurpassed luxury and first-class accommodations is evident in the hotel's constantly improving space. Santa Marina Resorts & Villas now offers guests a spacious new lobby boasting the latest architectural and design innovations and cutting edge technology, while creating an engaging meeting point where relaxation and interaction meet. Additionally, five new suites have been added to the hotel's catalogue of stunning guestrooms, spacious suites, and palatial villas that combine striking Cycladic architecture and embrace the serene island ambiance.

Location

Santa Marina, a Luxury Collection Resort, Mykonos
Ornos Bay
Mykonos, Greece GR-84600

Nearest Airport: JMK

Features and Amenities

  • Dining
  • Poolside Dining
  • Bar
  • Room Service
  • Picnics
  • On-Site Amenities
  • Salon
  • Concierge
  • Spa on Property
  • Spa Services
  • Laundry Service
  • Fitness Center
  • Private Beach
  • Currency Exchange Service
  • Sauna
  • Cell Phone Rental
  • Tennis Courts
  • 24-Hour Front Desk
  • In-Room Spa Services
  • Steam Room
  • Barbeque Area
  • In-Room Amenities
  • Turndown Service
  • Bathrobes
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • Activities
  • Sailing
  • Water Skiing
  • Business
  • Meeting Rooms
  • Business Center
  • Family
  • Cribs
  • Babysitting
  • Kids Pool
  • Kids Club
  • Highchairs
  • Children's Amenities
  • Children's Menus
  • Rollaway Beds
  • Beach & Pool Toys
  • Children's Bathrobes
  • Baby Amenities
  • Nearby
  • Historic Sites
  • Interests
  • Beach
  • Signature Perks
  • Summer Getaways

Reviews for Santa Marina, a Luxury Collection Resort, Mykonos

Worse customer service than Motel 8

TripAdvisor Traveler Review Rating Reviewed 1 month ago

As 3 friends who travel together, we always stay at 5 star hotels, we have had over 40 trips together. We have always been very happy with the hotels, and have never given a bad review. The hotel itself is nice, but the customer service is deplorable. We had requested a suite, but were given a small room. When we requested a change, they said that I had to go online. Our nr 3 arrived the following day, and we had informed the staff of this several times, but they would not check her in, the manager needed to come and fix this. Every request we had seemed to be a huge effort for them, even the simplest things. The checkout was not pleasant. They had overcharged us 1800€, and said they could not refund the credit card charge, They said the manager needed to approve this. They claimed we had stayed 3 nights instead of 2- which was bizzare. After 2 nights we were fortunatly able to move to the Bill and Coo, which was like heaven.

marianne1308 - Oslo, Norway


Looking for some R&R - steer clear!

TripAdvisor Traveler Review Rating Reviewed 1 month ago

My partner and I wanted a nice getaway. I booked a three night stay - which was extremely pricy. While Mykonos is known as the 'party' island, I did research and this hotel is about 25 mins from town - it's not in a location near parties, it's billed as a 'getaway resort.' However, on a Sunday night, with the hope to recover from jet-lag we went to bed only to be woken at 10pm to the sound of fireworks, from there is was BLASTING music through midnight. A wedding reception was taking place at the open air hotel restaurant situated below all the guest rooms. We called the front desk asking to turn down the music - we were rudely told that in Greece it's legal to play music till midnight. The next day, we found many guests who were very upset. The front desk said they received many complaints - yet no apology was ever provided. I'm a Lifetime Titanium Bonvoy member and I've never had an experience like this at a 'high end' hotel. The hotel could have had the wedding party buy out the property or the music could have been at a level that was more respectful to other guests. It's one thing to have a bad experience, but it's so much worse when the hotel doesn't even care. Oh, I also recorded a video from my hotel room, so the hotel cannot refute this post. It speaks volumes!

Scott M


Avoid at all costs- a total ripoff

TripAdvisor Traveler Review Rating Reviewed 1 month ago

I always stay at 5 star hotels when I travel, and have never had a bad experience. The customer service at this hotel was just awful. Me and my two friends booked a suite but were given a small room. We asked for an other room (and paying the difference). They told us we had to book this online- unbelievable. They were unable to change the room. Number 3 in our group arrived the following day, and although we had provided them with her name, they refused to check her in, and she had to talk to the manager before being able to check in. Everything was an effort for the hotel- we eventually stopped asking for anything- even ice to the room- as everything was a problem. At check out, they overcharged, stating we had stayed 3 nights instead of two, and charging for a room that had been prepaid- a total of 1800 euro. They said they were unable to reverse the overvharge without talking to the manager. After 2 nights we were thankfully able to move to Bill and Coo, which is totally amazing.

Marianne H


Fantastic resort

TripAdvisor Traveler Review Rating Reviewed 1 month ago

The hotel is absolutely stunning! The resort suits are immaculate, and the hospitality from the staff is exceptional especially Ms Alexis and Elina from the concierge service - a game changer in getting reservations at the best venues in Mykonos. Well managed by Mr. Konstantinos who was always around to make sure that we can enjoy Mykonos on the best possible way. The private beach is wonderful, offering a peaceful and exclusive experience. Everything about this place exudes high-class elegance and comfort. Highly recommend!

Philip H - Dubai, United Arab Emirates


Exceptional Resort in Mykonos

TripAdvisor Traveler Review Rating Reviewed 1 month ago

Our stay was exceptional! The property is beautiful. The General Manager, Nick made us feel very special as he kindly upgraded our room to a wonderful Deluxe Suite with a spacious balcony overlooking beautiful Ornos Bay. The amenities at Santa Marina are also “next level”! The private beach is so nice and the dining facilities are excellent serving great food and drinks with gorgeous views. The property is also very close to Ornos Beach (walkable) and just a short transport to Mykonos Town (resort team will arrange transport to town). As wonderful as the property is, the Associates of the Santa Marina treated us like family the minute we walked into the resort. To a person they are so friendly and accommodating. I would highly recommend the Santa Marina resort to anyone traveling to Mykonos.

Resort24672421060 - Raleigh, North Carolina


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