Fairmont The Norfolk Hotel
Nairobi, Kenya
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About the Hotel
Fairmont The Norfolk Hotel is an institution on the colorful streets of Nairobi, Kenya. A cultural gathering spot for over one hundred years the Norfolk is an oasis of tranquility, with private tropical gardens, a heated outdoor swimming pool, and the legendary Lord Delamere Terrace where travelers and locals alike have met since the days of colonial Africa. Sophistication and elegance permeate the luxurious rooms and suites, and harkens back to a day when tea was served on a silver tray, even in the bush. Whether you have come to Nairobi as a starting point for a safari, or to see the city's many sights, The Norfolk offers guests an exclusive view of Africa.
Location
Fairmont The Norfolk Hotel
Harry Thuku Road
Nairobi, Kenya
00200
Nearest Airport: NBO
Features and Amenities
- Dining
- Bar
- Restaurants
- On-Site Amenities
- Spa Services
- Fitness Center
- Outdoor Heated Pool
- Health Club
- Interests
- City
- Signature Perks
Reviews for Fairmont The Norfolk Hotel
I love the hotel. Their courtesy is very good.
The management team is good. The receptionist is very good and welcoming. The room is very clean and beautiful. The security is good. The food is delicious and fresh. The staff are very friendly. To mention but a few are: Christine, Rebecca and Simeon. I love the hotel.
Agnes N
Not recommended for High Tea
We attended for high tea in December 2024. The aesthetic is lovely. Michael, our server was excellent. The tea was delightful. But the remainder of the service was spoiled by supervisor, Leah Ouma. We made reservations in advance and Leah advised us the tea service with light bites would be prepared within 30 minutes of seating. Instead, it took nearly an hour for the light bites to be prepared and our tea ran cold. We asked Leah how she could make up the delay to us. She refused to identify a solution and was generally unpleasant.
DC C
An elegant hotel for your Nairobi stay
My wife and I started in Nairobi for our safari around Kenya in September 2023. Fairmont is a great base for your Nairobi visit. A very colonially designed, elegant, and well maintained hotel, as expected given its history. The service and staff are second to none. We only had breakfast in the hotel and was a quality breakfast - one that filled us up and kept us going. There are vegetarian options. I would highly recommend Fairmont for your Nairobi stay.
bejul-h-shah - Harrow, United Kingdom
Very luxurious hotel
Stayed here prior to a 16 day safari through the national parks of Kenya and Tanzania. First of all the food was really good esp. the breakfasts. The grounds were lovely with gorgeous flower gardens and a very nice pool area. The rooms were spacious and the bedding was extra nice with crisp cool sheets. It's truly a full service hotel and a nice way to start off and finish a African safari.
Handsomeman57 - Raleigh, North Carolina
Fantastic Experiencfe
Our stay at Fairmont Norfolk was exceptional! The team’s warm hospitality made us feel at home, and they were incredibly helpful with all our questions. The thoughtful honeymoon amenity was the perfect touch. Thank you for making our visit so memorable! We look forward to visiting in the near future - Patricia & Seb
Pioneer34013509024
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