Sarova Stanley
Nairobi, Kenya
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About the Hotel
The famous 5 star hotel Sarova Stanley in Nairobi has hosted some of the world's most acclaimed film stars and writers since is opening in 1902, as well as world leaders on royal and state visits to Kenya. Sarova Stanley remains a well-known landmark in the center of Nairobi with the Thorn Tree Café and the famous message tree. This city center hotel has a convenient position amongst the busy shopping area of Nairobi. Most of the rooms at the Sarova overlook Nairobi, and all of them are elegantly decorated in classic style. They all have a seating area or separate living room with a satellite TV, and include a private bathroom.
Location
Sarova Stanley
Corner of Kenyatta Avenue and Kimathi Street
Nairobi, Kenya
30680
Nearest Airport: WIL, NBO
Features and Amenities
- Dining
- Pool Bar
- Bar
- Bakery
- Waterfront Dining
- Restaurants
- On-Site Amenities
- Pool
- Shuttle Service
- Spa on Property
- Fitness Center
- Complimentary WiFi
- In-Room Amenities
- Air Conditioning
- Mini Bar
- Satellite Television
- Flat-Screen Televisions
- Mini Refrigerators
- Soundproofed Rooms
- Business
- Conference Facilities
- Family
- Babysitting
- Highchairs
- Children's Menus
- Arts & Crafts
- Nearby
- National Parks
- Museums
- Monuments
- Interests
- Active & Adventure
- City
- Hotels
- Safari
Reviews for Sarova Stanley
DISAPPOINTING EXPERIENCE AND POOR SERVICE
I recently went to the pool restaurant and was quite disappointed with the service. Despite having sat for an extended period of time, the staff utterly disregarded me. What made the situation worse was witnessing the managers and chef eating at a table directly in front of me while I sat alone. I anticipated more from a facility with this reputation. Customer service is the foundation of every hospitality business, and my experience made me feel underappreciated as a visitor. I hope management takes this input seriously and implements strategies to prioritise customer service. Until then, I cannot suggest this place.
George M - Nairobi, Kenya
Very good stay
This is a heritage hotel several decades old. The rooms look dated but comfortable and fairly big. The bath was small though. The staff are friendly and engage with us freely. The lone restaurant serves local and mixed cuisine. Our stay here was comfortable. Location was good too.
SagarVS - India
Third time visit,but slow service
I stayed at sarova Stanley for a business trip and i was disappointed,projector kept cutting out, and the sound system had constant issues, making it hard to hold a proper meeting. Staff were slow to respond, and the equipment was outdated, the laptop etc. For the price, I expected much better. Would not recommend for business events.
Bandiless - South Africa
Improved services
The services have improved significantly and l was very impressed. The check in was first and the juice was refreshing. I highly recommend this hotel. Susan the manager is out standing as always. Swahili breakfast in the thorn tree restaurant is very nice also
Yassin L
Best place to be
We visited with the intention of booking a room for my birthday and were fortunate to meet Ms. Carol, the brand ambassador. She gave us a fantastic tour of the hotel, sharing its rich history with such enthusiasm and detail that I couldn’t help but ask where she learned it all. She spoke as if the hotel were her own, and her warm smile and positive attitude made the experience unforgettable. The hotel itself is a beautifully maintained heritage property, where cleanliness and attention to detail are clearly a priority. We explored several hotels around Nairobi, but none came close to the charm and quality we found here. Highly recommended!.
Voke K
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