The Ocean Club, A Four Seasons Resort, Bahamas

Best of both worlds . Grounds beautiful and quiet with whatever you want 5 min away. Hotel is classic and service was good. Helen in spa gave strong deep tissue massage and beach quiet and peaceful . Only issue was beach service , when we approached staff for chairs / towels I was not greeted but asked if I was staying at hotel even through I walked down hotel stairs . Fair enough but pointing to chairs and waiting for another person to walk by to ask for towels and menu was unnecessary. Dune restaurant is average at best . Service was sparse and food blah. Plenty of great places to eat around but make resos before you arrive

I’m a Four Seasons fan and enjoy level of service. Nice place with access to everything around us. Helen in the Spa did a great job and everyone was helpful.Only dislike was Dune. Not first time eating there and food,service blah.2 suggestions for mgmt .Rooms need to have type-c with outlets instead of or with usb as apple etc switched over. Need an option to purchase a hoodie,windbreaker for cool nights. Store on site doesn’t have and all the other FS resorts usually have a simple branded item to buy just in case. Had a great time,will be back

Returned for the first time since management switched over to four seasons and we were very impressed.  Upon arrival one of the housekeepers was very attentive helping us with whatever we needed as we settled into the room with our family.  I mentioned the mattress on our bed was very lumpy and they switched it out right away which resolved the issue.  The director of food and beverage, Tarek, was always around the restaurants and very attentive to guest needs and managed to remember guests by name very quickly.  The process of obtaining wrist bands for Atlantis water park was more difficult than I remember this time, I would suggest ocean club guests receive clear written instructions (pamphlet with map maybe?) of where you need to go for wrist bands as the Atlantis is a sprawling and confusing place.  Look forward to returning in the future!

The food was delicious. The hot chocolate was huge and delicious. I had some good company. The chocolate muffin was so good that it melted in my mouth. The view and sound of the ocean was extremely relaxing. The prices were a little high but it is a good place to take guests. There are two restaurants instead one one.

We had a delightful stay at this excellent hotel. The staff and service are exceptional. The staff was so friendly, welcoming and eager to do whatever they could to make our stay enjoyable- from Marcus our Butler, to Brishard from Room Service, to the groundskeepers, beach and pool staff... they made us feel like this was our second home. Food was delicious, and we especially enjoyed the conch salad and fritters. I am quite picky about these as I grew up in the Bahamas, and they were so fresh and well made. The beach is clean, safe and uncrowded. The water was clear and refreshing. The pool was wonderfully warm even in November. This is a quiet, relaxing hotel and perfect for rejuvenation. The toiletries were very luxurious, the beds super comfortable, the rooms with lovely views. Of special note is the large pool overlooking their Versailles gardens. Wow, what a place for a special event! Also note that if you want to go to the water park at Atlantis, it is complimentary with your stay. We thoroughly enjoyed celebrating our anniversary here and cannot wait to go back!