Sandy Haven Resort

Sandy Haven has excellent staff and service . Raffael was the lifeguard on duty , I felt very safe on the beach , my family and I were out past 10 pm , we were greeted by Raffael and some other staff , the premises was very clean and well lit . Thank you all for making my trip safe .

This is just the only place that I will stay in Negril! It’s quite clean and comfortable. I experience friendly staff and guest each time I visit. The chef can cook! Even the complementary breakfast fruit was fresh and sweet. Make sure you get a massage while you are there and take advantage of the weight room! There’s a little water damage from the storm but it didn’t shake the spirit of the staff even the manager was amazing! Enough already GET THERE

STAY AWAY I went to Sandy Haven 7 years ago and it was really fantastic. The condition of the hotel was excellent, clean and the staff was great. I just got back from a 2 week stay this March. It was horrible. They’ve let the hotel go to trash. Ms Chen, the owner, is rude and very distressful. She doesn’t care about the guests. She literally laughs at you when you speak to her. She’ll letting the place go downhill as she’s building a new hotel down the beach. This is NOT a luxury boutique hotel!! I was in the most expensive room, a beach front suite for 2 weeks. I didn’t have water in my room for 3 days. Bathroom was filthy. TV didn’t work. The bartender Keon is the rudest person I think I’ve met. He treats the guests horribly. He makes you feel that you’re inconveniencing him. The deck in the breakfast area was not only rotting, but there were many rusty nails sticking up. The food was horrendous. The service at the restaurant was a joke. Many of the other guests also got serious stomach problems which lasted for days. I was told it was the bacteria in the water that got us all sick. The saving grace was one of the managers, Michelle. She was amazing and did everything she could to correct all of the short comings. Most of the safe were very friendly and helpful but were clearly unhappy working at Sandy Haven. The hotel was going to make it up to me for having such a horrible time until they offered me a discount for my “next” visit to Sandy Haven. They should have knocked money off this stay. What a joke. I’ll NEVER go back to this hotel. I’ve been to Negril 24 times and this was by far the worst hotel I’ve been to. I could go on and on about other problems but i don’t want to waste any more of my time. The ONLY great thing about this hotel, is their beach. DO NOT GO TO THIS HOTEL

Don't normally write reviews, but compelled to give some honest feedback for future guests. Had a great stay at this hotel/resort. Grounds were clean and maintained. Room was clean and well maintained. Bed was not uncomfortable. Stayed in a corner room on second floor. Balcony was spacious. Staff were friendly and put effort in attempting to make sure we were taken care of. Lost water for a few hours, but things happen. It was rectified in a reasonable amount of time. Food was good. Bar had the basics and more. If you're looking to experience one of the best beaches in the world, not tarnished by monster 500 room all inclusive resorts, I would strongly recommend Sandy Haven.

The entire staff was so great at Sandy Haven. We especially liked Miss Sinclair and Pops! They were so helpful and friendly. Miss Sinclair made sure that the rude boys stayed away. We have to say that we enjoyed her on the beach though more than by the front gate. It took longer to get to visit with her when she was by the gate. They might want to fix the hot tub.