Loews New Orleans

The hotel was very nice and the location is pretty decent - Poydras and Tchoupitoulas. Right in the warehouse district, not far from the WWII museum and pretty close to the French Quarter. The staff was very helpful and friendly. We were there for a reunion and the cocktail event was very nice. Great bartender and the food snacks were good. We went for a late night snack in Bar Peters. The crab cakes were outstanding and the margarita was absolutely terrific!! The bar tenders and the chef came out to chat and were amazing people. We had a great evening with a group of 10 or 12. No problems for the staff, even with some high maintenance individuals!!

My friend and I stayed here for our reunion weekend. We shared a king suite ( we wanted a more spacious room) and I volunteered to sleep on the sofa bed, expecting it to be adequate. Not so! It seemed to be missing a top mattress as it was very firm and had cracks between the sections that pulled out. Also there was no bedding provided. When they finally brought some up, they didn't bring a mattress cover, nor a comforter cover. The comforter they provided had visible stains. They also only brought one lumpy pillow. It took 3 follow up requests and a full day to finally get better bedding. Also, they never remade the bed for me as they did remake the other bed. So, if you plan to use the "sleeper" sofa, please know it is really not a good option! It seems intended only to be used for sitting! Otherwise, the staff was courteous, the room was a bit tired but basically clean and the location was convenient. I expected higher standards from Lowes!

Stay away. Shannon at the desk is flat out mean. She could not find the reservation… yet later did. Put us in a lesser room and made it seem like out fault. Terrible. Avoid at all cost. We had pics of the reservation and even called to confirm. Avoid at all cost. Scam hotel

In the Dining room Glen and Royanna were amazing, they made us feel welcome and comfortable. We had a very nice meal and they made us feel at home. Would certainly return! It is very seldom that you get very nice personable front end people like these two.

Stayed 2 nights part of my trip and I really enjoyed the Loews hotel. The king bedded room was huge, with good river view (except the Harrahs hotel in front of my room). The bed was great and comfortable. Big TV, mini-fridge and nice furniture. The bathroom was huge too and luxurious. Separate bath tub and shower. I was on 16th floor and it was relatively quiet. The hotel lobby and entrance is wonderful too. Location is great and within walking distance from the main attractions. Staff was mostly nice. Only downside is the internet access. Paid around 230 USD/night with taxes but no breakfast included. A solid hotel and with good standard in luxury