Mohonk Mountain House

I had high hopes for Mohonk Mountain House given its reputation, but unfortunately, my experience didn’t live up to the expectations. The grounds and views are undeniably beautiful, the lake, hiking trails, and historic architecture are stunning. However, the service and overall value fell short. For the price, I expected a much higher level of hospitality and attention to detail. The staff, while not rude, seemed disorganized and often inattentive. Basic requests took far too long, and there was a lack of clear communication throughout my stay. The dining experience was especially disappointing, food was mediocre at best, and the wait times were excessive despite having reservations. The room was outdated and not as clean or well-kept as it should be for the premium rate. Noise from the hallway and neighboring rooms made it hard to relax, and it felt like the charm of the property was being used to cover up a lack of actual care or upkeep. Overall, the natural setting is lovely, but the service, accommodations, and dining don’t justify the steep cost. I really wanted to love this place, but sadly, I left feeling underwhelmed and frustrated.

Ballroom Dancing weekend was the best. I avoided taking Ballroom Dancing lessons , with my wife, for decades, but finally gave in by attending the Ballroom Dancing weekend. We had a blast, feeling comfortable and confident in both the lessons and the evening dances. We have never taken any lessons before, this was our first time, and we were on the dance floor at every given opportunity. The instructors, and even some of the more advanced guest were very helpful in teaching us new things. On our down time, we hiked the beautiful trails. The property is very scenic. From the second we got there, the staff was polite, professional. informative , always with a smile on their face. This includes the people at the gatehouse, the guy who unloaded our car, the check in staff, dining staff, Ballroom Dancing staff and even house keeping who respected our ' do not disturb' placed on the outer doorknob, but came over to us when she saw us leaving the room asking if there is anything we needed. I cant praise this place enough. Already scouting out their future themed weekends.

Came here with my wife to recover from a very difficult passing in our family. The location is very beautiful, the views are incredible, feels like an amazing escape from city life. For that reason I’m very very grateful. Sincerely. The yoga class by Brenda was really incredible. The only problem with this place is that it’s highly overpriced for what you are actually getting. There are no TV’s in the rooms, so instead they have a small conference room with a television and folding chairs for a movie screening. That was a bit depressing considering that you are paying $800 per night. This place truly feels frozen in time, and for some details that is really wonderful and for others, it feels like you are not nearly getting what you pay for.

This resort is top notch and worth every dollar I spent! The service was fabulous and the resort itself is very well maintained. Due to the weather at the time I did spend more time indoors since it was very cold but there is plenty to do -top notch gym, spa, pool and many places to curl up with a good book in front of a fireplace -there are seating clusters all over the resort for reading which is so great. I have to mention the amazing food -I was there for 3 full days, 3 meals a day and I was never disappointed with the food offered and the food eaten. The dining room is beautifully situated with impressive mountain views -if there are only two of you there is a good chance you will be seated at a window -and the wait staff are impressive. If you want to really get away from it all -this is where to go!

After an absence of 3 years, returning to Mohonk was once again a wonderful experience. When you can rate the highest on ALL of the categories, arrival to departure, you know that the resort maintains the highest standards. The location, the uniqueness of the building, and the sense of being isolated from our hectic world all make it a must getaway.