Andaz 5th Avenue

First of all the good: the location in midtown is phenomenally central. The rooms are modern and bright and some have good views. The bad: the hotel has dramatically cut back on their amenities. All of the former common spaces on the second floor have been turned into private event space. The previous bar and breakfast buffet with views are now closed except for private events, and the only on-site dining is downstairs in the basement with limited hours. The hotel has just been turned into a bare bones corporate hotel undeserving of the Amdaz brand by the removal of all amenities.

Stayed at the Andaz in the past, but brought my family with me this time since the location is great. As usual, mattress and bedding are super reliable. The deluxe king rooms are super spacious and are modern and beautiful. I had some a not so great experience one of the days at breakfast, but am convinced it was an outlier since the next day, the service was wonderful. Be warned though that the Andaz Suite is nothing like the pictures on the Hyatt app. Much prefer the king room.

Excellent location. very chic boutique hotel. Rooms are clean and spacious by NY standards. Breakfast at the bar was delicious. We would definitely recommend this hotel if you are visiting NY and want to stay in a prime location. The staff was very helpful and took great care of us, from getting a better room to adjusting housekeeping to when we would go out for sightseeing to serving breakfast at the bar. Amazing experience. We will be back!

Our stay at Andaz 5th Avenue was remarkable! The prime location made exploring NYC effortless, and the arrival and departure services were seamless and welcoming. Our experience with your team was nothing short of exceptional! From the moment we arrived, we were greeted with professionalism, warmth, and a dedication to excellence that set the tone for our entire stay. The team’s expertise and commitment to guest satisfaction once again exceeded our expectations, ensuring every detail was thoughtfully attended to, making our experience seamless and truly impactful. Special recognition goes to the entire staff during our check-in and check-out processes. Their efficiency, friendly demeanor, and attention to detail were remarkable, leaving us feeling valued and cared for. From managing our requests with precision to offering personalized touches that elevated our experience, their efforts made all the difference. The professionalism displayed by your team is a testament to the outstanding service culture you have cultivated. Their dedication to ensuring every guest feels welcome and comfortable left a lasting impression. We are truly grateful for their hard work and commitment, which turned our stay into an unforgettable experience. Thank you for going above and beyond to make our visit so special. We look forward to returning to your hotel in the near future and enjoying the same impeccable service once again! Our experience with World of Hyatt at Andaz 5th Avenue was absolutely outstanding! From the seamless booking process to the personalized service, every detail was handled with care and professionalism. The staff’s warm hospitality, attention to detail, and thoughtful gestures made our stay unforgettable. Highlights included the prime location, exceptional dining experience, and the surprise bottle of Prosecco to celebrate our 9th anniversary. These touches truly showcased the hotel’s commitment to excellence. We look forward to returning and highly recommend Andaz 5th Avenue to anyone seeking an extraordinary stay in New York City. We want to extend our heartfelt thanks to the incredible staff and team at check-in and check-out for their warm and seamless service. Their professionalism and attention to detail made our stay truly exceptional. A special thank you to Renee Wang, Director of Premium Client Services, for her thoughtful and generous gesture in welcoming us with a beautiful gift to celebrate our 9th anniversary. Her kindness and personalized touch added a meaningful and memorable start to our visit. The entire team’s dedication to making us feel valued and special will always be remembered. Thank you for an unforgettable experience!

Great option for a true 4 star stay. Very clean hotel with comfy beds. Friendly helpful service throughout. Bryant Park location worked great for our family trip. Appreciated the easy to work thermostat, hot showers, relatively good noise reduction, iron/ironing board and good working hairdryer in room. The room could use a chest of drawers and a door to close off the toilet from the rest of the bathroom, but everything else was great.