Arlo NoMad

Brianna was a hero. When I walked through the door, she helped with quick, efficient, and kind service. Then, she got me an early check-in and an upgrade AND was there when I needed her throughout the week. She made my stay what it was. I owe her a big thank you!!!

I stayed at this hotel for 6 nights as a first time solo traveller to NYC, the hotel is very clean and well presented, the staff that greet you are super friendly and make you feel welcome. Upon arrival i requested as part of my booking that i paid for a city view room, i was made aware that a room was ready on the 16th floor with a good view but if i was to wait another 30 minutes or so i could have a better room that was due to be ready on the 28th floor, of course i did this and wow!!!! The rooms are very small but the amount of time you spend in there it is more than adequate. The sink is in the main part of the room which was a little strange but as a solo traveller was not a problem. You must go up to the roof terrace and see the view from there, the sunrise and sunset form there is unreal and worth paying the extra for this hotel! The hotel itself is located in a decent area in midtown and easy accessible to the 6 subway line. As a Brit i struggled with the "resort fees" i still see no reason for these in all honesty, i was made aware you can use a fitness club and citi bike as part of them but never really felt the need, walking 83 miles in 6 days i really don't feel this is justification for the additional £220 on top of the price of the hotel? I feel the least you could do would to put tea and coffee facilites in the room included. All in all i would defiantly recommend this hotel and if i was ever lucky enough to come back to NYC i would defiantly stay here!

Great vibe and wonderful customer service! Everyone’s so friendly who works at this hotel especially Anthony at the front desk! I also think I had the best pecan pie of my life at the their restaurant. The hotel honestly had everything you needed in the lobby also which was really helpful when I was in a rush but needed a quick bite.

I love this little gem. Rooms are small but perfect. Rooftop is beautiful and the staff is amazing. Shout out to Brianna, ant, Dorian, Moises and James. They were soooooo helpful and friendly. Try to get the corner rooms. They have good vibes and great views

Amazing customer service and attention to their clients! Anthony and Brianna at the front desk along with Eduardo and James would greet us daily and answer all our questions with no hesitation. They went above and beyond to make sure we had an amazing time at Arlo while we celebrated our 10yr anniversary. I’d definitely return to Arlo NoMad!