The Carlyle, A Rosewood Hotel

After watching the documentary “Always at the Carlyle” it was a dream of mine to stay here. My week long visit to this elegant New York hotel did not disappoint. The suite was spectacular, breakfast absolutely delicious and Bemelmans bar lived up to its glamorous reputation. However, the real highlights of this hotel are the wonderful staff. Cannot speak highly enough of everyone we had the pleasure to meet including Julie at Concierge, Leon at Bemelmans and Eric at reception. Special thanks had to go to Leslie Salinas and Ernesto. Leslie’s customer service was second to none and she went to extra effort to make our stay special. Ernesto is a class act, a gentleman and a friendly face to see you off at the start of the day and welcome you home. The Carlyle did not disappoint and we will certainly be back!!

We stayed at the hotel during the U.S. Open and while it was bustling, it never felt overcrowded and maintained an air of quiet luxury. Service: At the doors, front desk, and elevators it was always helpful and friendly; we appreciated the free car service to dinner one evening. Location: Fabulous for shopping or strolling to Central Park Room: For a New York hotel it was spacious and comfortable; bright, modern and elegant with just-slightly-whimsical New York art that we loved. We were just there over a weekend and never ate on site, but for a weekend getaway in the City it was perfect.

Just returned after a 4 night stay at The Carlyle and had the most wonderful time. The staff were very professional but warm and welcoming. We had a Madison view room and it was spacious and the bed extremely comfortable. The food was delicious, the cocktails and jazz at Bemelman’s was fantastic. Was everything perfect? No, however the staff were quick to help or correct anything that wasn’t quite right and we couldn’t have asked for more. Tips are just an expense that should be factored in to any trip to the US and it was certainly not ‘excessive’ as described by one of the reviews I read. If we return to NYC we would definitely want to stay again. It was fabulous!

Lovely lovely place which lives up to its terrific reputation. Quiet yet so near the centre of NY. Room so comfortable, staff as good as you will get anywhere - they just know how to look after their guests, always with a tad of New York style. Would not hesitate to stay again, pretty faultless place.

It was a lovely hotel, as you would expect. We went for 5 nights; check-in was a hassle, but the room was really nice, and the view was not overly great. I had some gripes while there as I thought the staff and service were a little under what I would expect. The position of the hotel was great. I love the Upper East as I lived there, and it keeps you out of crowds. Breakfast and general food were nice. I liked the ambiance of the hotel as it was very boutique but lacked friendliness overall.