Conrad New York Downtown

This hotel is mostly what you would expect from the high-end Hilton brand. The whole lobby on the second floor thing is a little odd and I wish the gym didn't require you to walk through the lobby but otherwise I really enjoyed my stay here. The hotel is an easy walk from several subway lines, has terrific access to the walking paths around Battery Park City and lower Manhattan, and the views are great. For anyone wanting to stay a little out of the chaos of midtown but in Manhattan, I definitely recommend this well run spot.

Paid expensively with points. I am a diamond member but no upgrade was provided. However, extra dining credit was provided to compensate for this. Encountered issues with the water dispenser but it was fixed one hour and 20 minutes after reporting. Breakfast was good. Love the rooms

I stayed here for two nights on business in November for a conference down the street. The hotel is incredibly clean and well maintained. The rooms themselves were larger than i expected, very clean, and the bed was very comfortable. I'd be remiss if I didn't mention how great the shower was. It was almost like a separate room within the hotel room it was so big!

We had 33 rooms booked for our son's wedding. If we could give this property 20 stars out of 10 we would. Fabulous service from the Bell Captains, Front desk, food and beverage staff, our wonderful Glenda who serviced our room. In these days following Covid when hospitality is not what it used to be, this hotel was phenomenal! Hats off to the Conrad.

My husband and I had a delightful stay at the Conrad. Both the hard and soft products are exceptional. The suites are spacious, beautiful, and well maintained. Though our room was not sold as a river view, we had a peekaboo view of the water. We left the room at different times each day, and housekeeping promptly and thoroughly cleaned our room each time. We also really enjoy staying in downtown, as there are plenty of restaurant and bar options without the chaos of staying in typical tourist areas. I had a minor billing issue on my portfolio, and after a couple follow ups, the hotel resolved the issue. We did have an odd incident occur the last day of our trip, a couple hours before check out. My husband left the room (without any bags or luggage) to go get breakfast while I stayed back in the room to finish getting ready. About five minutes after he left, someone entered our room using a key card and without knocking or announcing themself. Only when I called from the bedroom to see if it was my husband, did they say “housekeeping” and then promptly leave without saying another word. I was hopping in the shower about a minute later, so I’m glad they didn’t walk in then! I told my husband about the incident when he got back and he told me that housekeeping had watched him leave our room. I am hoping they are just overzealous and this was not a nefarious act to get into our room, but regardless, it was a little unsettling.