Crosby Street Hotel

Wonderful! Very clean and well located. All the staff were welcoming and helpful. Will definitely stay here again. Walkable neighborhood with lots of shopping and restaurants. Comfortable bed and good amenities. Stayed 3 nights in a Luxury Deluxe 5th floor; lots of room.

I adore Firmdale and stay regularly at their hotels when in London. It’s like a home away from home. The Crosby was a must stay for my long New York visit and it didn’t disappoint. It has that familiar, warm, homely, bright and vibrant feel I enjoy so much in London. Staff were superb and nothing ever too much trouble, the bar is a buzzy place in the evening with a young, mixed, well heeled crowd. Myself & my guests did spot the occasional movie star too. My Suite was a familiar and very comfortable sanctuary. Housekeeping superb. The location allowed us to explore New York easily with great shopping, restaurants and transportation all on the doorstep. I will consider no other hotel on next visit. Fabulous Fabulous !

We are regulars at the Soho Hotel in London and massive fans of Kit Kemp’s designs & buy regularly from the online shop so .. were confident about having 3 nights at Soho London then the next 7 nights at our first ever stay at Crosby St . We had every reason to be confident as Crosby St and its exemplary management and staff were seemless and didn’t disappoint . The Crosby St is not cheap and it’s a VERY busy hotel with International A Listers sitting discretely in the bar with more ordinary folks like ourselves BUT it’s worth every single penny . Staying for a week really allows one the opportunity to get to know a city and a hotel . We forgot to write down all staff names who impressed or helped us but, we must highlight a few - from the delightful door staff ( always smiling and in attendance ) to the incredibly charismatic and most welcoming General Manager Thomas Woynar . Thomas is Ex Peninsula and what a coup by the Kemps to entice him over to run The Crosby St . His immaculate leadership and genuine vavavoom must be contagious as his team utterly love him & we watched him deal with a tricky situation with great aplomb . Kelly whom we think heads Reception is utterly phenomenal , the restaurant buzzes all the time and Joe , Louis , Emerson and pretty much all of the others in this terrific restaurant are just superb . We were on the 8th Floor and everything about our room was beautiful and efficient and the housekeeping staff were so discrete and delightfully friendly . The top end of the New York hotel scene is notoriously competitive and all we can say is that Crosby St thoroughly deserves to be the chosen choice of discerning travelers from throughout the world when visiting one of the greatest cities in the world . We can’t wait to revisit !

Absolutely stellar in every way. An oasis in SoHo. Worth every penny. Our family so enjoyed using the private drawing room that is for guest use only. There is an honor bar (you write down the drinks you take). We enjoyed wine, soft drinks water and appreciated the selection. Guests can also order food and drink from the restaurant in the drawing room. It was like a private space for a few times when we were the only guests. A treat! The room was perfection: comfortable, huge windows, blissful bed and luxury bathroom. How many guests have said, “I live here now” kidding not kidding. I can’t wait to try one of this boutique brand’s London hotels on my next visit. They are creating the most luxurious atmosphere. Thank you so much to everyone at The Crosby Street Hotel. The service was also the best of the best. No notes, just warm and professional and excellent.

Truly Beautiful hotel with a wonderful character and vibe. Perfect location for shops, restaurants, bars subways, everything you need for a great experience. Staff are great. Service and food was outstanding. One of the best hotels I have stayed at.