JW Marriott Essex House New York

Just had a terrific two nights at the JW Marriott Essex House. Way more pros than cons and we are excited to add this hotel to our regular places to stay in NYC. The front desk check in was easy and kind and there were 4 available attendants ready to help. We had an Executive Suite on the 30th floor and although a bit of the room could use some updates (sheets a little scratchy and some dings/bangs on the walls) overall we loved the space, the views and it is worth mentioning that the room was quiet and free of street noise, traffic and neighbor noise. There is plenty of room to relax and spread out and the couch/ottoman area was separate enough from the bed to create two distinct spaces both with TVs if desired. You can also have kids stay on the pull out sofa if needed. The bathroom was big with separate shower and tub and that is always an extra bonus in NYC. The executive lounge was open for breakfast and although it was busy both days we really enjoyed the space and the chance to sit for a casual breakfast and read a complimentary NY Times. We took advantage of the free MOMA tickets as well and used the $45 resort credit one night on drinks at the hotel restaurant. The hotel gym on the 3rd floor is a bit dated but well equipped and there is both a sauna and steam room in the bathrooms. You can't really beat this location for running in the park or going to the theater and it makes a really good option Manhattan option. The house cleaning staff and front desk both deserve special mention for overall friendliness and professionalism.

Checkin was a zoo. The app confirmed early check-in but the room wasn’t ready, so we sat in the lobby for 2 hours (with an 8 year old and dog), before leaving to kill time outside the hotel. Front desk was unable to estimate room readiness and never called/texted when the room was finally ready. They also did not inform us of the lounge area, to which we had access, which would have at least given us somewhere to sit while we waited. Not at all what I expect from this hotel.

I absolutely loved this hotel, the location and staff. Our bartender, Mostafa, was amazing and very attentive. He seemed genuinely happy to see us the next day and welcomed us back. Our housekeeping attendant, Roselyn, was awesome and so kind. Can’t wait to go back!

After 8 years, I returned to the JW Marriott Essex House in Manhattan because I found great rates. Always elegant and efficient, it’s been renovated and has a lovely Executive Lounge. They gave me a room with a view of Central Park, which made my stay an amazing experience. I was surprised that such a renowned hotel doesn’t have a coffee maker in the room (I had to request one) and that there are no outlets near the bed to charge your phone. *** Después de 8 años, regresé al JW Marriott Essex House en Manhattan porque encontré buenas tarifas. Siempre elegante y eficiente, está renovado y tiene un lindo Executive Lounge. Me dieron una habitación con vista al Central Park, lo que hizo de mi visita una gran experiencia. Me sorprendió que un hotel tan renombrado no tenga cafetera en la habitación (tuve que pedirla) y que no haya enchufes cerca de la cama para cargar el celular.

Very easy ( across street) to Central Park. About 10 minutes from Times Square and a 20 minute subway to World Trade Center memorial. Service was fantastic and the breakfast Buffett was quite good for a Marriott. Staff at front desk ( Timothy) and concierge went above and beyond for my wife and I. Stayed here New Year’s Eve 2024