Park Hyatt New York

I’ll admit, I just wanted a nice hotel conveniently close to Carnegie Hall to help escape the cold. My expectations were simple- something practical and nearby. I don’t normally splurge on luxury hotels, but figured since I was attending a major concert, I’d have to do it justice given it was a final fantasy orchestra concert. But this hotel transformed what I thought would be a functional choice into something extraordinary. It didn’t just complement the once-in-a-lifetime Final Fantasy VII Rebirth Orchestra (which is what I was here for)- it became an unforgettable part of the weekend. I’d say that this hotels service, sophistication, and warmth matched the gravity of the event and made the experience truly priceless. Honestly, I spent hours after work doing “research” in anticipation to the concert lol. I originally considered other hotels, like the “Carnegie Hotel” (a budget-friendly option) and 1 Hotel (trendy, eco-chic), but neither felt quite right. During my stay at park Hyatt, I actually walked to 1 Hotel to see if I missed out, and 1Hotel though welcoming, lacked personal attention, and the lobby felt busy and no one really greeted me like at park Hyatt. Walking into Park Hyatt was an entirely different experience- immediate warmth, attention, and effortless sophistication. I upgraded to a 1-bedroom corner suite on the 12th floor, and it was breathtaking. The floor-to-ceiling windows offered surreal views, and the spa-like bathroom- with a soaking tub and rainfall shower- was a sanctuary. The lelabo products were amazing and made my skin feel good. The tub was relaxing and there was no wait for warm water. TV in mirror was cool as well. Housekeeping added thoughtful touches, like beautifully arranging my vanity kit and skincare daily. They were very detail oriented!! The affectionately named “Living Room“ restaurant exuded elegance and comfort. Melissa, who brought room service, surprised us with complimentary sparkling wine- a gesture that amplified our evening. The pool attendant (a cheerful young man from the Dominican Republic) greeted me with genuine warmth (even at early dawn), and Mr. Akhtar, the doorman, made me feel like a VIP. Upon departure, he ensured my car was brought around, he even ensured I left safely, and I even noticed he waved goodbye with kindness from my rear view mirror.. it’s these small details that make all the difference. The valet even complimented my car as he handed my key- honestly thought that made me feel special. The hotel’s staff even went above and beyond when I forgot batteries for my concert lightstick—delivering them within minutes. These thoughtful gestures made it clear the staff anticipate your needs before you even ask. Yes, this hotel is set at a premium, but the value is unmatched. I even forgot about the price because quite frankly it made me feel like they were giving me more than what I paid.. It’s not just about luxury; it’s about creating memories that stay with you forever. After such a rare event, returning to this incredible hotel felt like the perfection to a surreal weekend. For anyone considering it, this hotel is not just a place to stay- it’s an experience entirely. I’ll be back, and I can’t recommend it enough for anyone seeking something truly special in NYC. And in the end, Park Hyatt New York didn’t just give me a place to sleep- it gave me a place to truly live out a memory that will stay with me forever. Oh, my partner had fun too.. I’d say she’s glad she tagged along.

Compared to all of the PH and top tier Hyatt properties I've stayed at, this hotel is without a doubt at the bottom of the list. Went to celebrate a big wedding anniversary. Received zero acknowledgement, not even a TINY gesture. And I'm a Globalist. Sure the hotel is beautiful, it's in a good location IF you want to hang out around Midtown and the suites are spacious. That's about it as far as the positives. Staff overall just felt disinterested and cold with the exception of a few. Food was mediocre at best and comically overpriced. Even knowing that the $46 lobster egg dish was free couldn't help the fact that it did not taste good. Pool didn't have towels. The steam room broke down constantly. Valet did offer to help with my luggage. In a city filled with incredible hotels (many within walking distance), I see no reason to stay at this hotel unless you are redeeming an award stay.

Our stay at Park Hyatt NYC was flawless. It began with exceptional communication from Guest Services, who managed our arrival on New Year's Eve despite road closures. To celebrate our 15th anniversary, we received a beautiful welcome gift. On our first night, we ordered room service for dinner, and the food was incredibly good. Our breakfast was delicious and filling. We also enjoyed the gym and the pool, and our daughter made friends with other kids at the hotel. The location was perfect—quiet yet within easy walking distance of Fifth Avenue, Central Park, and Times Square. We used Uber to travel to and from the airport, took the subway (located just a block away) four to six times, but mostly walked during our trip. I commend the staff for being professional, diverse, and friendly. I can't wait to stay here again!

The room was gorgeous. The huge soaker tub, the heated floors and the soaps were just amazing. The king bed was so comfy. The pool was so clean and not too packed. To swim in NYC in January is a treat. Kelli one of the managers was very attentive with my requests and even left my family a sweet treat when we returned from dinner. The complimentary breakfast with globalist status was delicious. The much talked about waffles were even better than I imagined. We enjoyed our stay and can not wait to make it back. We value the World of Hyatt program because they really do help families who love to travel make memories that maybe they just couldn't normally swing. We love our Hyatts!

We visited the hotel in December/January and it was simply amazing - from the friendly and welcoming crew who assisted with our luggage, to an incredibly efficient check in process to a room which was spacious and well appointed, to the breakfast which is amongst the best ( if not the best in NY) All in all it was a v memorable experience and one which is what I have come to expect and enjoy at the Park Hyatt Bravo