The Pierre, A Taj Hotel, New York

One of the nicest places to stay in New York. Walk in to the hotel and you feel like you have walked into an oasis of warmth/grace. The rooms are extremely well appointed and the food to die for! The bar with the jazz band playing in the evenings transports you to another world after a full day of work.Highly recommend the hotel, Wyler coming to NYC for work or vacation.

We booked The Pierre for a special NYC weekend, and MOSTLY, were not disappointed. However, as a true NYC 5 star icon, I would have expected perfection at $1200/night. Check in was great, as was our large king room overlooking Central Park. Great view. Great bed, bathroom, etc. Second evening, no refreshing of Evian water, no replacement of second water glass. No rebundling of phone cables. No replacing used coffee cups. Again, all minor, BUT. Then at breakfast on the second day, it took almost 40 minutes to get our food and we had train to catch. Many others, seated before us, got their food (we had standard orders). And here’s the rub. After imploring the manager of the dining area to check on our food, we did not hear from him. Finally our food came, which was quite good, and our server took it off the bill. BUT, no apology for the delay. We all make mistakes, though the server was grousing that this happens not infrequently, where the cook just sidelines some orders. But no apology is simply unacceptable for a 5 star establishment. Not at $1200/night.

I've stayed in many hotels, but few have mastered the art of subtle luxury like this one. The staff operated with quiet efficiency, always present but never intrusive. The rooms were thoughtfully designed with premium materials and smart technology that actually enhanced the experience rather than complicating it. The common areas invited both socializing and peaceful solitude

A return stay with family and friends. A true New York icon, The Pierre is an oasis of comfort and calm, amidst the hustle and bustle of such a famous city. With Central Park in the hotel’s front yard I find myself feeling at home every time I return. The staff is simply the best. True professionals in their field, they truly care about their guests, and that’s what makes The Pierre a home away from home.

The ladies in the elevators are the stars of this particular show - just love them! VERY expensive but nice size rooms, good beds and decent showers - Floris toiletries which is a bit surprising in New York, surely there are amazing American brands? They change the linen and towels every day which is a complete waste. Big stains on the carpets outside the elevators on floor 34 and the curtains were worn - time for a brush up I think at this prices. And avoid the very expensive breakfast as even if you buy it in with your room, you have a ceiling they dont tell you about AND you pay tax on top and service for what was not great...