The Pierre, A Taj Hotel, New York

The small room we were given showed signs of wear. The bathroom caulking around the shower was mildewed and the painting of the door frame was also mildewed where it met the floor. On the positive side the bed linens and towels were perfectly maintained and turned down each day.

Overall experience was 10 star !!! Nothing like Pierre ❤️ will definitely recommend to everyone! Can’t wait to be back to this beautiful hotel. Dinner was delicious and room was so beautiful and spectacular ( stayed in executive suite ) can’t be forget for sure ! Thank you Pierre for unforgettable service and memories we will always have !

The rooms need updating, as do the gym facilities and the dining areas. Bathroom in particular was inadequate for a hotel of this caliber -- cramped. Overall, the hotel just shows its age. Breakfast was fine/adequate. Great location and friendly staff, though!

Pretty Hôtel. Room was comfortable-classic old world. My problem? No coffee makers in the room! I wake up in the morning, all cozy in my robe…and you are giving me..a chore? Get dressed and go downstairs? For bad coffee? During the time you offer it? ( not long). Second day I ordered it, waited half an hour and paid a ridiculous sum. Geez. Take me to a Holiday Inn with a nice Starbucks pouch and some half and half waiting for me. Thus is not luxury.

Bathrooms are nice, but the rooms are dated. Aircondition units are old and very noisy. Had to change rooms twice. The first room had a very noise AC unit to the extent you could not sleep well. The other room had fans on the room that made the whole room vibrate. The third was OK but AC unit was still too noisy to sleep well. Breakfast served in the room was good. Location is still good but owners need to invest in the property. One of the bathrooms (in the first room) had repairs made to the tiles but the tiles had not been cleaned after caulking so the wall was dirty. (Outside of the shower right side behind TV set). Very cold in the breakfast restaurant. Charges full for breakfast even if we had bed&breakfast rate. Had to be fixed in the reception. Sloppy by restaurant and makes residents feel as drop in guests. Doors on one of the elevators almost get stuck while opening. Maintenance seems sloppy. Invoice not sent by email as agreed when checking out. Had to be requested by mail later. The reception claimed it had not been sent due to technical error on their side. Still smells like someone forgot it.