The Ritz-Carlton New York, Central Park

Beautiful hotel, great location across from Central Park. Hotel was nicely renovated from the original St. Moritz. Guest rooms are luxurious and spotlessly maintained by the housekeepers. Tina Tza is a real professional hotelier and followed up to make us feel comfortable and have a great stay. Tina has been at Ritz Carlton Central Park since it was converted from the St. Moritz. We stayed here previously and had a problem with the lack of ventilation in our guest room. This has since been corrected. Unfortunately many hotels now have their guest room windows sealed and rely on mechanical ventilation to bring in fresh air. This is fine as long as everything is properly maintained. The system at this hotel is designed to introduce fresh air into the hallways and relies on the exhaust vents in the bathrooms to suck that air under the guest room door to provide ventilation. Contrary to what most people believe the air conditioning units along the walls do not bring in fresh air. They only circulate the same used air. So if you are staying in an hotel where the windows are sealed I advise that you go into the bathroom and hold a tissue over the exhaust vent and if it is not exhausting that you complain to the manager.

This is a luxury hotel with a cozy, quiet ambiance despite its bustling location. It’s an oasis. All the expected qualities are there, with a very helpful and welcoming staff, fresh flowers, delicious food and drinks, and a well-equipped fitness center. Two unusual finds for us were a roll-away bed comfortable enough for an adult, and the opportunity to be driven to Lincoln Center in the hotel’s limo AND BACK, on a cold, windy night. I’m sure this can’t always be available, and we’ve never been offered this at any other hotels, but we’re very grateful, especially to the doorman and driver!

It was every bit as luxurious as I’d hoped. From the moment I arrived, the staff made me feel welcome and looked after every detail. My room was beautifully designed with plush bedding and a lovely view of the city skyline. I also enjoyed the on-site dining options, which offered top-notch service and delicious meals. The hotel’s location is perfect for exploring nearby landmarks and high-end shopping. Overall, The Ritz-Carlton delivered an unforgettable New York experience, and I’d happily return on my next visit.

We spent New Years eve in the Ritz Carlton which was very nice. Hotel is perfectly located Central Park / close to 5th Avenue and you can reach many places simply through walking... Hotel is an older property but got renovated a while ago and atmosphere is were cozy (as usual in Ritz). Staff was very friendly despite having a full house and service was good. Rooms have a good size and are in a good shape - typical Ritz style, but high quality. Hotel is highly recommended.

Like a lot of luxury hotels, I'm afraid the Ritz Carlton, Central Park in New York, is suffering from staffing issues or budget issues, or both. While the room was nice and staff mostly attentive, there were certain shortcomings that you don't expect from a hotel that charges over $1,000 per night and up. To start with, several times as we arrived or departed, the doormen seemed inattentive or non-existent. Inside the room, the light bulbs had been replaced over the bathroom vanity, but were different colors, one showing a warm light, the other colder. A small issue, yes, but again, you expect the lights to match at a place like the St. Regis. And, still in the bathroom, the glass holder for Q-tips was broken, creating a dangerous potential should the broken piece fallen out. (See photo). And cheap toilet paper and non-soft-close toilet seats. They've also installed Lutron remote switches on their lamps, which are wireless. Consequently, one of the lamps kept coming on by itself the in the middle of the night, then shutting itself off. Kind of made me think the place was haunted! On a positive note, the bed sheets were great and the bed made for restful sleeping despite the lamp coming on by itself. We've stayed here numerous times in the past. Seems they've lost some of their luster...